PDA

View Full Version : Omantel's new ADSL packages and prices



Pages : [1] 2

muscati
25th January 2011, 06:24 PM
Did you hear about Omantel's new ADSL pricing?


Click here for details (http://www.omantel.om/OmanWebLib/Individual/Internet/ADSL_1.aspx?linkId=3&Menuid=424)


Upgrade the Existing Customers to New Plans:

· Existing subscribers in the 512Kbps plan will be upgraded to the B plan which features a download speed up to 2Mbps for a monthly subscription fee of RO 12/ only.

· Existing subscribers in the 1Mbps plan will be upgraded to the B plan which features a download speed up to 2Mbps for a monthly subscription fee of RO 12/ instead of RO 19.

· Existing subscribers in the 2Mbps plan will be upgraded to the C plan which features a download speed up to 2Mbps plus unlimited internet usage and bundled fixed line with 100 free minutes(on-net fixed to fixed) for a monthly subscription fee of RO 20/ only instead of RO 29.

· Existing subscribers in the 4Mbps plan will be upgraded to the D plan which features a download speed up to 5Mbps plus unlimited internet usage and bundled fixed line with 100 free minutes (on-net fixed to fixed) for a monthly subscription fee of RO 25/only instead of RO 39.

· Existing subscribers in the 8Mbps plan will be upgraded to the E plan which features a download speed up to 12Mbps plus unlimited internet usage and bundled fixed line with 100 free minutes (on-net fixed to fixed) for a monthly subscription fee of RO 35 only instead of RO 99.

Notes:

· Monthly charges are capped at R.O 39 including Broadband rental and usage for Plan A .

· Fixed line rental is included as well as 100 minutes of on net fixed to fixed calls; out of bundle minutes will be charged as follows: on net fixed to fixed at the prevailing tariffs of 15Bz/Min in peak and 7.5Bz/Min in off-peak and off net calls at 33Bz/Min. Upgrade to fixed unlimited plan currently priced at RO 7.9/month would be available at an additional price of only R.O 3.9 per month.



(And nicely detailed, described and summarized on the Muscat Mutterings blog (http://www.muscatmutterings.com/2011/01/omantel-rolls-out-new-internet-packages.html))

jdwango
25th January 2011, 07:01 PM
This is great news. Alas I suspect that real world speeds will be fraction of that advertised.

Would love to hear from the forum about the tier that you are signed up on and the type of throughput that you are receiving.

anjistha2009
25th January 2011, 07:04 PM
my speed is around 2.4mbps to uk server. finaly oman is coming onto track.

niceguy
25th January 2011, 07:54 PM
Not a great upgrade and still a bit away from what a lot of 3rd or even 4th world countries have, but I'm still happy... this upgrade can be seen as that of epic proportions given what we've had to deal with so many years.

doctor
25th January 2011, 08:43 PM
This is great news....I am really excited (dont why though :D ), at least now we can tell about our speeds and not be mmm well ashamed :D GREAT WORK OMANTEL!!! Though if VOIP is freed it would be like mmm well heavens :)

Guys please some tech advice;

Lets say i get the Plan D, that is, 3-5Mbps speed with unlimited downlad @ 25Rials Omani. Will I be sharing the bandwidth with the folk on 20Rial Plan C package? OR it will be separate. Cause I think that the 20Rials Plan C is going to be the most popular. So should I pay 5-Rials Extra and get the Plan D for better speeds, and less users on it?

Second what is One Bill, I assume it is that you have your Fixed Line and ADSL being billed in one bill. SO if I am getting 2 bills I cannot go for the Plan C or D?

Gosh I hate to got Omantel cutomer service and bang my head on their desks :( the only downside to this good news. I am even thinking about going tomorrow and killing my existing internet/fixed line and starting a fresh, just to avoid torture of debating with them :(

Pawan
25th January 2011, 08:48 PM
Finally we enter the broadband era !! :D
Guys some might not be happy, but this is a huge leap for Oman in terms of broadband penetration.
Secondly alot of the speeds will be subjective to area and distance from the exchange. Especially the 40 mbps package.

Raouf
25th January 2011, 10:37 PM
So starting from the C till G we get unlimited download all month? or is there something im missing here...because to be honest i still can't believe it....and whats the 100min thing?

Sythe
25th January 2011, 11:07 PM
Raouf - yes, unlimited within their Acceptable Usage Policy. the 100 minutes is 100 minutes talking on your land line (which you need for ADSL) to other land line numbers here in Oman.

Raouf
26th January 2011, 12:25 AM
Thanks Sythe. Strange...i can't see anything on the new page mentioning the Acceptable usage policy. Could this possibly mean the Fair usage policy is lifted and we can download 24/7 ?

doctor
26th January 2011, 06:17 AM
So starting from the C till G we get unlimited download all month? or is there something im missing here...because to be honest i still can't believe it....and whats the 100min thing?

Hehehe!!! I am also like NO WAY!!! UNLIMITED NAHH!!!! But I guess that is the case.....WEEEEEE!!!!!

Will visit Omantel today and get the D Package.

Guys what about my Question above, please do tell me.

Neo
26th January 2011, 06:18 AM
and I was wondering how come my net speed has increased all of a sudden. Good job Omantel

niceguy
26th January 2011, 06:42 AM
Guys please some tech advice;

Lets say i get the Plan D, that is, 3-5Mbps speed with unlimited downlad @ 25Rials Omani. Will I be sharing the bandwidth with the folk on 20Rial Plan C package? OR it will be separate. Cause I think that the 20Rials Plan C is going to be the most popular. So should I pay 5-Rials Extra and get the Plan D for better speeds, and less users on it?

Of course you will share the same bandwidth. You will see the difference at peak/off-peak hours. So far I haven't been able to get the 2mbps connection to go over 1.5mbps. But Plan D seems to be the best bang for buck connection here and an obvious choice for everyone.

But with your plan you will still see at least double the speed minimum for just 5 rials more, so still a good option. Unless you don't like your data to be in the same line as Plan C data coz then your data won't be as cool. :-P


Second what is One Bill, I assume it is that you have your Fixed Line and ADSL being billed in one bill. SO if I am getting 2 bills I cannot go for the Plan C or D?

No such thing. Omantel will simply merge your bill into one.
Note: Even if they for some reason still allow two seperate bills (for lines with free land line) PLEASE don't take that option or you will probably end up getting charged all sorts of crap.

omanion
26th January 2011, 08:15 AM
I'm lovin this! Its about damn time...I think I'm gonna start with the D package and bump myself up if the speeds are near what they are promising. Its a tech revolution...I'm so excited! Never thought I'd say this, but well done Omantel...welcome to the 21st century!!!

Woofer
26th January 2011, 08:24 AM
Muscati - your link on your original post does not work... do you have a link that does? Thanks!

YuriTheDutch
26th January 2011, 08:32 AM
Good news indeed.
So do I have to apply for this or is my existing 2mbs package being upgraded automatically?

omanion
26th January 2011, 08:56 AM
Here's links:

Omantel's Press Release (http://www.omantel.om/OmanWebLib/MediaCenter/Press%20Release.aspx?LinkID=5&MenuId=183&NewsID=219&utm_source=OmantelRSS&utm_medium=twitter)

Sythe's Blog Post (http://goo.gl/Y3uH9) (Much easier to read and lays out the new plans in a nice table)

omanion added 1 Minutes and 2 Seconds later...


Good news indeed.
So do I have to apply for this or is my existing 2mbs package being upgraded automatically?

Yup...do a speedtest (I use www.speedtest.net) and you should see a higher speed! Loving the new Omantel efficiency

niceguy
26th January 2011, 09:08 AM
Good news indeed.
So do I have to apply for this or is my existing 2mbs package being upgraded automatically?

You are being upgraded to Plan C. You should have these things:

- No change in speed
- Reduced monthly internet rental to OMR 20
- No rental fee for landline (free with Plan C upwards)

obliviane
26th January 2011, 09:48 AM
The new plans are way better and reasonable. My speed has already been upgraded to 2mbps while paying the same monthly charge. New plans have unlimited data usage. Check them out and discuss what you think about them! Source: http://www.omantel.om/OmanWebLib/Individual/Internet/homebroadband.aspx?linkId=3&MenuId=420

Woofer
26th January 2011, 10:22 AM
I used speedtext.net and I am still on my old 4mb/sec plan.. at 4.07 mb/sec.
But... on the omantel link provided above: http://www.omantel.om/OmanWebLib/Individual/Internet/homebroadband.aspx?linkId=3&MenuId=420
it says that my old 4mb/sec plan is anywhere from 3 to 5 mb/sec - Plan D.
so no change in speed.
My router says that the DSL connection status for the DSL connection download is at 4800 kb/sec - so it looks like it has gone up for me.
The amazing news is that I now have unlimited download...woooohooooo..
I will wait until my next bill comes...
I was paying 39 OMR /month and now I will pay 25 OMR/month.
This is the best news so far this year!
brilliant...

YuriTheDutch
26th January 2011, 11:20 AM
The amazing news is that I now have unlimited download...woooohooooo..

Wasn't it mentioned they have 'fair use policy'? I guess if u download 4-5 dvd's a day you'll maybe get cut on your download speed or pay extra for it.

abubasim66
26th January 2011, 11:23 AM
I was going to ask when this is being rolled out but checking my ADSL modem shows the speed already upgraded. :)

Woofer
26th January 2011, 12:26 PM
Wasn't it mentioned they have 'fair use policy'? I guess if u download 4-5 dvd's a day you'll maybe get cut on your download speed or pay extra for it.

there is only so many dvds available...
I have pretty much all I need and they don't release 4-5 decent new releases every day!
I mainly use mine with podcasts and itunes stuff, live tv and radio stations....
now I dont need to worry..... I was spending an extra 5 OMR and that was with controlled downloading...

I wonder if the free limit starts today or on the new month of Feb?

doctor
26th January 2011, 03:37 PM
Pulled the trigger. Went to Omantel office and applied for the D Package.
They were not sure about few things, called here and there, but they were friendly and helpfull (c'mon guys being a doc sometimes can be handy :) ).

Thanks for the info nice guy. I dont need 2 bills, I guess I should have done that LONG time ago, was a bit lazy :) SO lets see what will happen with the NEW package :) Hope there wont be 2bills sent to me :( I dont wanna pay extra 5Rials.

I am getting 2MBPs SWEETTTT!!!!! NOW

Woofer
26th January 2011, 03:41 PM
Pulled the trigger. Went to Omantel office and applied for the D Package.
They were not sure about few things, called here and there, but they were friendly and helpfull (c'mon guys being a doc sometimes can be handy :) ).

Thanks for the info nice guy. I dont need 2 bills, I guess I should have done that LONG time ago, was a bit lazy :) SO lets see what will happen with the NEW package :) Hope there wont be 2bills sent to me :( I dont wanna pay extra 5Rials.

I am getting 2MBPs SWEETTTT!!!!! NOW

You know that the D package is 3-5 mb/sec?? Not 2mb/sec...

doctor
26th January 2011, 03:44 PM
BEFORE :no:
http://www.speedtest.net/result/1113976019.png (http://www.speedtest.net)

NOW :smile2:
http://www.speedtest.net/result/1128388328.png (http://www.speedtest.net/)

doctor added 2 Minutes and 19 Seconds later...


You know that the D package is 3-5 mb/sec?? Not 2mb/sec...

YEP :smile2: MORE MORE !!! Heheheh!!!!

Been paying 40+the Fixed line rent for like years now.. 25Rials/unlimited (HOPEFULLY) with everything and a speed of 3-5Mbps just seemed way to juicy to pass on. At least I will 100% get 3Mbps, JUST cant wait O Boy Boy :bowrofl:

cyberpunk
26th January 2011, 03:49 PM
yay!!! I've been running around broadcasting this news to everyone. Real broadband! online gaming is almost a reality [now I need to look into servers...etc will let you know in some random thread when I try CoD multiplayer]. woohoo!

and for those that disregarded opinions by saying people complain for the sake of complaining... just read through this thread and see the love for Omantel that would have been inconceivable a couple of months ago. When service improves without cannibalising the consumer, we appreciate it!

well done Omantel.

P.S @ doctor... I love the before and after... it says it all. all this without a change in the price plan. Yay!!

doctor
26th January 2011, 03:51 PM
and for those that disregarded opinions by saying people complain for the sake of complaining... just read through this thread and see the love for Omantel that would have been inconceivable a couple of months ago. When service improves without cannibalising the consumer, we appreciate it!

well done Omantel.

+1 to this....

Now if they could just allow video conferencing with this speed :wiggle:

MNB4800
26th January 2011, 05:44 PM
People looking to do some online gaming don't hold your breathe a lot. I just made some tests today on my 512kbps=>2MBps connection. Here are my findings (on PC):

- CoD Black Ops: Latency went from 170-180ish to 220-240ish ms (worse with new connection).
- Did a speedtest to Paris: Used to get about 180-220ms, now I get 380ms! (much much worse).
- Did a tracert to eu.battle.net: Local hops used to give 50ms and international hops about 150ms, now I get 80-90ms on local hops and 210-220 on international hops (much worse again).

Discussion:
I can't say for sure if these pings are going to be high like that always since some factors come to play:
- Upgrading of many accounts to high speeds causing some sort of load on local network (local as in country network). Could expect those to be fixed and sorted with time as Omantel gets an overview of normal loads.
- The 512kbps=>2MBps has a still constant upload of 128kbps which can be a limiting factor and even a reduction in speed for reasons I can't exactly explain but believe that it exists. So if one is to move to 2MBps(up)/512kbps(down) package, ping gets to improve considerably.

Other observations:
- Torrents somehow don't use to the max download speed, I would think this is a result of the 128kbps upload speed of the upgraded 512kbps package (that all of Oman has).
- I can now easily view HD streaming video without pauses (1200kbps atleast, not the 2000kbps videos, not sure of unit on this one).
- Regular downloads reach to a maximum of 262kilobyte/s!
- Omantel's DNS servers are still awfully slow!
- Webpages load very fast.

niceguy
26th January 2011, 10:39 PM
About the Torrents, you're probably using software that only allows a certain download ratio. For me, torrents are downloading at full bandwidth.

doctor
26th January 2011, 11:14 PM
Torrents depends on lots of things. Like ng said, software adjustments, and seeds as well.

Assassin
26th January 2011, 11:50 PM
Omantel finally stepped up their game!
Love the fact I can STREAM videos now and download files with ease, without worrying about the bill :)

Woofer
27th January 2011, 07:48 AM
Before,.. I hated Omantel because they ripped us off big time.
Now I don't! - It's a fair price and good on them!

enthu
27th January 2011, 08:48 AM
Can somebody enlighten me on this "non availability of ADSL equipment". Upon my application to upgrade from dialup to ADSL , since past two months I am told the ADSL equipment is not available.

niceguy
27th January 2011, 02:57 PM
That means there are no lines available at your nearest exchange. You will have to wait until a line is free.

obliviane
27th January 2011, 06:04 PM
Applied for an upgrade last evening and it was done by afternoon today. I am impressed!

Had a 2mbps line before and now :)

Notice the ping is awesome, even though it was done through Omantel ISP

http://www.speedtest.net/result/1130102168.png (http://www.speedtest.net)
(http://www.speedtest.net)

doctor
27th January 2011, 06:29 PM
Applied for an upgrade last evening and it was done by afternoon today. I am impressed!

Awesome, I cant wait to get my upgrade too, though @ 5Mbps :D
Hope they will do it around 1st Feb...

Woofer
27th January 2011, 07:15 PM
Any idea when the unlimited downloads start? (if your on one of the plans that is!) Do you think it will be the start of Feb onwards?

obliviane
27th January 2011, 09:10 PM
I was told that the moment they switch you to a plan, that is the time when your unlimited downloads start

obliviane added 1 Minutes and 25 Seconds later...


Awesome, I cant wait to get my upgrade too, though @ 5Mbps :D
Hope they will do it around 1st Feb...

I was told that it will be activated on the 1st, but to my surprise I saw my downloads at 1.5mb/sec and that is when I went berserk!

m7md123
27th January 2011, 09:19 PM
http://www.speedtest.net/result/1130347766.png
all happy with the new speed iam not :( all latency high also with omantel is high

MNB4800
27th January 2011, 09:33 PM
Applied for an upgrade last evening and it was done by afternoon today. I am impressed!

Had a 2mbps line before and now :)

Notice the ping is awesome, even though it was done through Omantel ISP

http://www.speedtest.net/result/1130102168.png (http://www.speedtest.net)
(http://www.speedtest.net)

It would be more meaningful if people do speedtests to USA or Europe destinations. Especially when pings are being measured.

MNB4800 added 3 Minutes and 6 Seconds later...


http://www.speedtest.net/result/1130347766.png
all happy with the new speed iam not :( all latency high also with omantel is high

I am getting that too with the "legacy" package (ex-512kbps). I would guess that if you move to the "proper" 2Mbps that has 512kbps upload, that your latency will drop. I applied for the 3-5Mbps package so will post with results on...Saturday!

As for those who got theirs, please post speed tests to Paris, would appreciate that!

m7md123
27th January 2011, 09:41 PM
i hope i got this speed this done by fiber optic omantel :D secret and its more than 1000mb but there so many people using that time
http://www.speedtest.net/result/1005101505.png

and also who can bring more than me hahahahahahaahahahahahaahahahahahahahahahahahaha

niceguy
27th January 2011, 10:17 PM
I am getting that too with the "legacy" package (ex-512kbps). I would guess that if you move to the "proper" 2Mbps that has 512kbps upload, that your latency will drop. I applied for the 3-5Mbps package so will post with results on...Saturday!

Theoretically incorrect. Speed does not equal latency, so with Omantels routing, everyone here is going to be stuck with crappy latency.

obliviane
27th January 2011, 10:33 PM
It would be more meaningful if people do speedtests to USA or Europe destinations. Especially when pings are being measured.

MNB4800 added 3 Minutes and 6 Seconds later...



I am getting that too with the "legacy" package (ex-512kbps). I would guess that if you move to the "proper" 2Mbps that has 512kbps upload, that your latency will drop. I applied for the 3-5Mbps package so will post with results on...Saturday!

As for those who got theirs, please post speed tests to Paris, would appreciate that!


http://www.speedtest.net/result/1130491930.png (http://www.speedtest.net)

Here you go.

m7md123
27th January 2011, 10:37 PM
guys i want to know something , in uae if you make 8mb they will make fiberoptic they will change the phone line and put fiber cabel i mean the phone wire it will be like network cabel , omantel they do like that if i make 8mb ?

obliviane
27th January 2011, 11:17 PM
Nope, no new cabling at my place.

Says on the Omantel website that 40mbps would need fiber optic connectivity.

MNB4800
28th January 2011, 07:38 AM
Theoretically incorrect. Speed does not equal latency, so with Omantels routing, everyone here is going to be stuck with crappy latency.


Quite true Niceguy, but I didn't say it does. What I am trying to point out is, and really I can't remember the complete facts here very well, is that the 2Mbps/128kbps isn't the same connection type as the 2Mbps/512kbps is. I am not sure exactly why and atm I have no enough data to support it. But think about it: Why Plans A and B don't have the same upload as plan C?

Again, I am not making conclusions, am trying to reach one :)

MNB4800 added 2 Minutes and 57 Seconds later...


http://www.speedtest.net/result/1130491930.png (http://www.speedtest.net)

Here you go.

This kinda proves my theory. sub 200ms latency to Paris is what you would get before on the 512kbps/128kbps connection. Now the upgraded 2Mbps/128kbps does 380ms. I can almost be certain if someone has a Plan C package, he would get a sub 200ms latency as well!

niceguy
29th January 2011, 07:07 AM
Quite true Niceguy, but I didn't say it does. What I am trying to point out is, and really I can't remember the complete facts here very well, is that the 2Mbps/128kbps isn't the same connection type as the 2Mbps/512kbps is. I am not sure exactly why and atm I have no enough data to support it. But think about it: Why Plans A and B don't have the same upload as plan C?

Again, I am not making conclusions, am trying to reach one :)

Oh... ok :)

I just thought the Plan A/B packages had a capped speed other than different lines altogether. Omantel is weird... there can't be much more said, so perhaps they want to have it like some sort of incentive to get Plan C.

Let's face it... Plan A is also known as the "Stupid Plan". Who in their right mind would take Plan A??? I'd honestly like all Omantel to have seperate counters for all the plans just so we can see how many dumb people we have here.

I hope to be getting a connection when I move next week... probably visit Omantel today to check if they have lines (I'm dreading this, I hope they have free lines!). Going Plan C.

Assassin
29th January 2011, 02:33 PM
Oh... ok :)

I just thought the Plan A/B packages had a capped speed other than different lines altogether. Omantel is weird... there can't be much more said, so perhaps they want to have it like some sort of incentive to get Plan C.

Let's face it... Plan A is also known as the "Stupid Plan". Who in their right mind would take Plan A??? I'd honestly like all Omantel to have seperate counters for all the plans just so we can see how many dumb people we have here.

I hope to be getting a connection when I move next week... probably visit Omantel today to check if they have lines (I'm dreading this, I hope they have free lines!). Going Plan C.There are people who would like to spend the bare minimum possible to get fast internet...until they inevitably download much more than their limit due to the greatly improved speeds and eventually are forced to opt for plan B or C, and pay more.

Good marketing strategy if you ask me. Not only did Omantel get better/faster/reasonable, they also got smarter.

niceguy
30th January 2011, 07:19 AM
True... it's a good way to get people to move to broadband... but it would take a fool to think Plan A is a valid package.

Marketing is one thing, but here it's plain capitalizing on ignorant consumers. The ISP should at least be the one educating the public.

MNB4800
30th January 2011, 10:47 AM
Come on people, show us some speedtest results to Paris!

Sythe
30th January 2011, 02:54 PM
True... it's a good way to get people to move to broadband... but it would take a fool to think Plan A is a valid package.

Marketing is one thing, but here it's plain capitalizing on ignorant consumers. The ISP should at least be the one educating the public.

Not everyone uses the internet as much as you do. Some people may only use it to check email once a day.

Woofer
30th January 2011, 03:21 PM
Not everyone uses the internet as much as you do. Some people may only use it to check email once a day.
Those people should use dial up then!

omanion
30th January 2011, 04:25 PM
Apparently these plans are not available to businesses...residential only. Is this true? Was hoping my 1mbps DSL @ work would auto-upgrade but no such luck! :-(

niceguy
31st January 2011, 06:59 AM
Not everyone uses the internet as much as you do. Some people may only use it to check email once a day.

Errr... ok then...

Minimum basic charges...
OMR 7 - ADSL rent
OMR 5 - Phone line rent
OMR 3 - First 1GB usage (assuming they do NOT use a kb more than 1GB)

That's OMR 15 right there... there's no way they're not using more than 1GB, but let's just keep it that way. It's still a BIG exploit. If they would only charge them the normal 1 OMR /GB I could totally understand the plan, but it makes no sense this way.

AngelPriest
31st January 2011, 01:23 PM
They're taking a long time to upgrade to the new package I bought :/

MNB4800
31st January 2011, 02:50 PM
I was told I get upgraded on February (tomorrow). I guess almost everyone else too.

muscati
31st January 2011, 04:15 PM
http://www.speedtest.net/result/1135795244.png

cyberpunk
31st January 2011, 05:11 PM
Come on people, show us some speedtest results to Paris!

was going to post the results of about an hour of fervent testing yesterday... started compiling a very long post [very long] then thought this level of geekiness must be quarantined, nobody cares and don't flood the thread with this stuff. So I deleted it. :confused:

To summarise the results of that hour... speettest.net is a rather useless indicator and when you test your connection to two servers that are within a 50 mile radius, you get very very very very.. and I can't stress this enough, very different results. As in
Server 1 ping 230 something ms upload 0.3, download 2mb
server 2 ping 600 something ms upload 0.1 download 8mb
geographical position is meaningless.

I need to spend some time to find the most stable connection testing method. And this afternoon speedtest.net was down for some reason so cant give you the paris result you're looking for. sorry mate

doctor
31st January 2011, 06:42 PM
BEFORE :no:
http://www.speedtest.net/result/1113976019.png (http://www.speedtest.net)

WAS Free Upgrade was done 2Mbps:smile2:
http://www.speedtest.net/result/1128388328.png (http://www.speedtest.net/)

NOW :( :confused: Took Package D, 3-5Mbps...
http://www.speedtest.net/result/1136006764.png (http://www.speedtest.net)

Did I just got served???? :no: :confused: :( Any ideas?
My Modem Page shows it is WAG200G ADSL+ campable.
<table class="std"><tbody><tr><td nowrap="nowrap" width="160">Downstream Rate:</td> <td class="stdbold" nowrap="nowrap">4352 kbps</td> </tr> <tr> <td nowrap="nowrap" width="160">Upstream Rate:</td> <td class="stdbold" nowrap="nowrap">896 kbps</td> </tr> <tr> <td nowrap="nowrap" width="160">Paris Server;
http://www.speedtest.net/result/1136018591.png (http://www.speedtest.net)

</td></tr></tbody></table>Will wait till 1-2days before calling em or going bonkers :console:

niceguy
31st January 2011, 06:57 PM
Well... my connection is shown as a 2.4mbps but I can barely get over 1.5mbps no matter what I try. It's normal for when a lot of people on the exchange are sharing the connection... it's probably going to get worse now with the unlimited downloads. I'm venturing no further than a 2mbps line as I expected this from Omantel.

cyberpunk
31st January 2011, 07:15 PM
dont forget you are also factoring in how busy the paris server is not only Oman's networks. How busy the backbone connecting you to paris....etc. The volume that can be handled without a noticeable drop in connections from the paris server...etc.
but valid... I expect some issues and peak times where you won't get your full bandwidth as advertised. However, it depends on what you are connecting to ...etc.

plus I don't see the problem doc. you're pulling a 4.3 mb download rate which is within your package [4300 kbps = 4.3 mb/s roughly speaking anyway].

doctor
31st January 2011, 07:32 PM
Thanks for the replies guys.
Yesterday when I was on 2Mbps Package I was downloading @200KBPS Approx.

@cyberpunk, Today its upgraded but my speed for downloads is around 200KBPS :(

I changed DSL Modulation: to ADSL2+ ....now the ADSL status shows;
DSL Status: Connected
DSL Modulation Mode: ADSL2+
DSL Path Mode: Interleaved
Downstream Rate: 6026 kbps
Upstream Rate: 910 kbps

But download speed remains @ 200KBPS.....and speed test sucks too DAMN!!!!!
By the way What DSL Modulation: (G.Lite etc) should be used?

Sythe
31st January 2011, 07:34 PM
All tests were done around now... 8:20-8:30pm in Ghubra North.

Speed to Paris
http://www.speedtest.net/result/1136073731.png (http://www.speedtest.net)

Speed to London
http://www.speedtest.net/result/1136080996.png (http://www.speedtest.net)

Speed to New York
http://www.speedtest.net/result/1136079587.png (http://www.speedtest.net)

Speed to Toronto
http://www.speedtest.net/result/1136077917.png (http://www.speedtest.net)

Speed to Mumbai
http://www.speedtest.net/result/1136082844.png (http://www.speedtest.net)

Speed to Hong Kong
http://www.speedtest.net/result/1136084723.png (http://www.speedtest.net)

Speed to Perth
http://www.speedtest.net/result/1136086501.png (http://www.speedtest.net)

Speed to Johannesburg
http://www.speedtest.net/result/1136088089.png (http://www.speedtest.net)

Speed to Brasilia
http://www.speedtest.net/result/1136093199.png (http://www.speedtest.net)

Speed to Dubai
http://www.speedtest.net/result/1136091245.png (http://www.speedtest.net)

doctor
31st January 2011, 07:38 PM
@ sythe....which package is that 3-5Mbps?

Raouf
31st January 2011, 07:38 PM
Thanks for the replies guys.
Yesterday when I was on 2Mbps Package I was downloading @200KBPS Approx.

@cyberpunk, Today its upgraded but my speed for downloads is around 200KBPS :(

I changed DSL Modulation: to ADSL2+ ....now the ADSL status shows;
DSL Status: Connected
DSL Modulation Mode: ADSL2+
DSL Path Mode: Interleaved
Downstream Rate: 6026 kbps
Upstream Rate: 910 kbps

But download speed remains @ 200KBPS.....and speed test sucks too DAMN!!!!!
By the way What DSL Modulation: (G.Lite etc) should be used?


Try downlaoding from Yahoo games or apple, they got good servers there. According to your modem you should be getting 600+

cyberpunk
31st January 2011, 08:19 PM
@ doctor...

You don't want interleaved. Multimode if you are using the WAG linksys router you mentioned means Auto and usually it works well enough. Otherwise, if you want
to get picky ADSL 2+. If I misunderstood and you aren't using linksys,
then you definately don't want G lite, thats adsl 1.

You want
G.DMT.bisplus or ITU G.992.5 and make sure it isnt interleaved but the fast path.
Generally you shouldn't have to fiddle with this at all unless you enjoy it. ;)

your downstream upstream rates means that is what your line is capable of which is roughly 6mbps.
So from what I am reading that's correct... it should be larger than your actual package. Short of a screenshot [where you hide your IP...etc on mspaint or something] I'm not sure how to guide you on the configuration you are having a problem with. Plus I dont think you have a configuration problem.

I'm not sure what the 200kbps is referring to. The actual connection or your download speeds. remember, when you download something, you are also governed by aspects beyond your line's capabilities and bandwidth. You are governed by the upload rate of the other side, the backbone, traffic on every exchange between you and the file you want...etc. So you will rarely ever score your full bandwidth for a download.

So can you clarify if it is a download or dsl line issue?

also websites that test our bandwidth only make us feel better. lol. they have nothing to do with actually testing the connection because of all the factors in play. They only test your connection to a particular server. The closer the better.

doctor
31st January 2011, 09:25 PM
THANKS A BUNCH cyber dude... I dont see any option in WAG200G to change to FAST from Inter. I will wait a day and see how it turns up. Will call Omantel as well.

The speed I am mentioning is 200KiloBytes/Sec the realtime download speed as shown in windows, etc. SO I am still stuck at that, have tried Yahoo games etc too. BUT caps @ 220KiloBytes (not bits).....almost same as I was getting with 2Mbps connection.

Zvezko
31st January 2011, 09:31 PM
BEFORE :no:
http://www.speedtest.net/result/1113976019.png (http://www.speedtest.net)

WAS Free Upgrade was done 2Mbps:smile2:
http://www.speedtest.net/result/1128388328.png (http://www.speedtest.net/)

NOW :( :confused: Took Package D, 3-5Mbps...
http://www.speedtest.net/result/1136006764.png (http://www.speedtest.net)

Did I just got served???? :no: :confused: :( Any ideas?
My Modem Page shows it is WAG200G ADSL+ campable.
<table class="std"><tbody><tr><td nowrap="nowrap" width="160">Downstream Rate:</td> <td class="stdbold" nowrap="nowrap">4352 kbps</td> </tr> <tr> <td nowrap="nowrap" width="160">Upstream Rate:</td> <td class="stdbold" nowrap="nowrap">896 kbps</td> </tr> <tr> <td nowrap="nowrap" width="160">Paris Server;
http://www.speedtest.net/result/1136018591.png (http://www.speedtest.net)

</td></tr></tbody></table>Will wait till 1-2days before calling em or going bonkers :console:

I have the exact same problem.... let me clarify.
I had a 1mbps connection and it got switched automatically to 2mbps, so i did some tests (like downloading and speedtest.net etc.) my DL speed was somewhere between 180-240kb/s, and speedtest showed 1.9mbps connection.
So anyway i switched to the 3-5mbps package today. Checked the modem and it was connected at 4094kbps (that's also the maximum attainable speed of my line). so i again went to check speedtest and downloading (p.s. i know every page/server has diff download bandwidth i only check ones that i know have a large bandwidth). so i checked it and in speedtest my connection was 1.7mbps and downloading speed was between 160-220kb/s

I think that clearly it's an Omantel issue, either they just don't have enough bandwidth to support all users or they just got something mixed up and will fix it sometime (like in 3 days or 3 months or 3 years).
let's hope for the 1st one :D

Good luck to everyone btw with their new connections, i live in Oman since 2001 and i feel for everyone who had to live with the kind of internet that it was here.

doctor
31st January 2011, 09:57 PM
I guess the 220Kilobytes/Sec download is GOOD in itself :) going up from old one. I was really looking forward to seeing download speeds in my browser etc for around 500 or at least 400Kilobytes/Sec, when I applied for 5Mbps connection....a bit of a damper I guess :(
Nevertheless lets c in a day or two, will call em up tomorrow and will hope it gets fixed. I think folks in Muscat are getting good speeds, so still there is HOPE :D

cyberpunk
31st January 2011, 10:13 PM
ok... there is a serious network outage going on. I'm guessing some backbone or node is out somewhere that is affecting internet traffic in the middle east. I don't think it is an omantel problem. servers in singapore... dead. servers in india.. much better. some servers in the US dead. some Servers in parts of europe dead. you get the picture.
I'm not using speedtest by the way... there's this useful site that gives you line analysis data
http://myspeed.visualware.com/index.php

mainly we have a quality of service problem... but given how extremely unstable it is, either omantel really really bit of more than it can chew.. which is wierd because results are inconsistent in a way that it doesn't strike me as ISP side. I can't access the internettraffic reports to see if some backbone is out because of the stuff in egypt but it has been getting consistently worst. I'm scoring 11mbps speeds and 300kbps speeds. grrr. if anyone can shed any light on the status of world networks I would be very grateful.
it will probably resolve itself come morning but since we are devolving into network monitoring on this thread I thought I'd post. lol.

correction. they bit off more than they can chew. my new verdict. upload unaffected across servers... and allowed bandwidth is hovering around the 200kbps much like yours doc. I guess its the fair usage policy in play.
everybody is downloading and running speedtests and some areas are choked. but weird the number of sites that are down.

MNB4800
31st January 2011, 10:25 PM
All tests were done around now... 8:20-8:30pm in Ghubra North.

Speed to Paris
http://www.speedtest.net/result/1136073731.png (http://www.speedtest.net)


Nice latency Sythe. Hope they upgrade me tomorrow as they promised. Will post my results as well.

Also Cyberpunk, you can always do a command line ping or tracert to get some latency results that are more meaningful ;)

cyberpunk
31st January 2011, 10:41 PM
lol.... true... but how else am I supposed to drive myself crazy and waste an entire evening of productivity?
of course, the problem could be purely a figment of my imagination and I'm driving myself crazy for no reason. sigh. I should probably just sleep it off and leave well enough alone by now. ;)

Zvezko
31st January 2011, 11:56 PM
Well.. i guess we have to wait and see how things will be tomorrow :).

@ doctor, yeah the 220kb/s speed is great considering how things were just 2-3 years ago :D. at least i';ll be able to watch some low Q streams with this now... cause back with the 1mbps i couldn't watch ANY streams most of the time.. and i'm both a soccer and tennis fan so there are plenty of things to watch :D.

But still, the 400-600kb/s speeds would be nice :D and that means HQ streams :D.

Regards to all.

niceguy
1st February 2011, 07:06 AM
Haven't done ping evenings in years... how are the pings now??

Before broadband internet through Omantel had a serious issue for gamers. The death ping I liked to call it. I would get killed 8/10 in an online FPS because of it. It happens at about every 20 or so pings, you have packet loss or a very high ping. It was as I recall a common problem. Will have to see if that happens now although I don't play online as much to bother.

doctor
1st February 2011, 02:39 PM
Omantel technician visited and confirmed that I am on 2Mbps :D SWEETT!! That means I am gonna soon see 5Mbps GOODNESS....he called office and was told may be tomorrow it will be fixed, there is some error in the system.....Hmmm may be what cyberpunk is talking about?
Anyways still keeping my fingers crossed :D

cyberpunk
1st February 2011, 03:52 PM
yay...so I'm not insane after all... there were errors!
yeah... I'm not going to do another ping evening monitoring world networks anytime soon. sorry niceguy, I refuse to check again this afternoon as I will end up doing that all evening again. Self awareness is key!

Zvezko
1st February 2011, 04:37 PM
I also called Omantel today, and they said that they haven't switched to the "new" system yet and that's why i still don't have the 3-5mbps speed. they said it will be done in a couple of days max.

So i think that's good news for us.

AngelPriest
1st February 2011, 04:52 PM
They keep postponing the upgrade date :S

m7md123
1st February 2011, 05:28 PM
Who got 2mb and upgraded to 3-5mb and still he didn't get the full speed because its same my problem i go to omantel i talked to them about the problem they told me the fiberoptic cabels still not in ur place thats mean iam still not in the fiber optic line , some of them yes who get more than 8mb thats means his place they already have fiber optic line . iam still in old place , all new places have fiber optic :(

, who got the 12mb packege make trace google.com and let us see the new ping :D

Zvezko
1st February 2011, 06:17 PM
Only the 40mbps package requires fiber optic (afaik).

m7md123
1st February 2011, 06:27 PM
no , all new place have fiber optic , they said 40mb only the place have already put fiber optic , why i didn't get 12mb packege because they told me your place still no fiber optic ,iam still in old place the new places have already the cabels , also they told me u will not get the cabels inside ur house , they are using GPON technology all new places with new buildings have the fiber optic its goes throw GPON its support 80mb/sc ,

m7md123
1st February 2011, 06:38 PM
Thanks for the replies guys.
Yesterday when I was on 2Mbps Package I was downloading @200KBPS Approx.

@cyberpunk, Today its upgraded but my speed for downloads is around 200KBPS :(

I changed DSL Modulation: to ADSL2+ ....now the ADSL status shows;
DSL Status: Connected
DSL Modulation Mode: ADSL2+
DSL Path Mode: Interleaved
Downstream Rate: 6026 kbps
Upstream Rate: 910 kbps

But download speed remains @ 200KBPS.....and speed test sucks too DAMN!!!!!
By the way What DSL Modulation: (G.Lite etc) should be used?

Doctor xD
512k to 2mb = G.dmt

3mb to 100mb O.O = G.lite

This the right way to use and u will get the full speed

doctor
1st February 2011, 06:47 PM
3-5Mbps dont required fiber optic dude. I think the HIGHEST speed has the requirements for fiber optics. Some techy here might shed some good info on it :)

Yeah cyber dude I guess we are still gonna get upgraded...To everyone..guys be patient :D its been a long ride with Omantel (ive been on 512Kbps for 3+ years now), lets just enjoy what is coming :D

@m7md123 THANKS, I just switched it to Mixed? as advice by cyber dude, is that ok too? So I guess G.Lite was fine too.....

m7md123
1st February 2011, 06:50 PM
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Mohammed>tracert www.google.com

Tracing route to www.l.google.com [209.85.175.103]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 78 ms 78 ms 79 ms 82.178.30.82
3 85 ms 85 ms 85 ms 82.178.30.81
4 82 ms 80 ms 83 ms 82.178.32.101
5 80 ms 82 ms 78 ms 82.178.32.102
6 98 ms 85 ms 81 ms 82.178.32.109
7 119 ms 117 ms 121 ms 72.14.219.165
8 138 ms 118 ms 119 ms 209.85.249.72
9 117 ms 121 ms 116 ms 209.85.241.52
10 149 ms 151 ms 161 ms 72.14.232.100
11 187 ms 188 ms 191 ms 66.249.94.38
12 188 ms 190 ms 193 ms 209.85.241.173
13 187 ms 197 ms 183 ms 66.249.94.166
14 186 ms 187 ms 190 ms nx-in-f103.1e100.net [209.85.175.103]

Trace complete.

C:\Users\Mohammed>
this the latency with omantel and still i didn't get the 5mb packege

Zvezko
1st February 2011, 07:01 PM
@ m7md123

Stop spreading false information and just causing confusion.

i Quote:
In telecommunications, ITU G.992.2 (better known as G.Lite) is an ITU standard for ADSL using discrete multitone modulation. Real life download speeds with this modulation is 1.5 Mbit/s.
Link - http://en.wikipedia.org/wiki/ITU_G.992.2

Quote 2:
In telecommunications, ITU G.992.1 (better known as G.DMT) is an ITU standard for ADSL using discrete multitone modulation. G.DMT full-rate ADSL expands the usable bandwidth of existing copper telephone lines, delivering high-speed data communications at rates up to 12 Mbit/s downstream and 1.3 Mbit/s upstream.
Link - http://en.wikipedia.org/wiki/ITU_G.992.1

I hope that clears things once and for all.

P.S. Both of these modulations are from the ADSL1 category.

Firefly
1st February 2011, 07:07 PM
I upgraded my 2mbps connection to the 16-24mbps package. What do I get now? 1700kbps speed! I am paying more now for less speed!

ARGHHHH OMANTEL! :(

Assassin
1st February 2011, 07:15 PM
I upgraded my 2mbps connection to the 16-24mbps package. What do I get now? 1700kbps speed! I am paying more now for less speed!

ARGHHHH OMANTEL! :(Is 1700kb/s your direct download speed? If so then it is good. You have to divide your connection speed by 8. for Example a 16 Megabit line equates to around 2000 kb/s download speed.

Zvezko
1st February 2011, 07:16 PM
@Firefly
Don't worry about it :). It will get fixed in a couple of days (at least so say Omantel). Alot of people are having this problem.

P.S. What Assassin said.

Firefly
1st February 2011, 07:37 PM
Is 1700kb/s your direct download speed? If so then it is good. You have to divide your connection speed by 8. for Example a 16 Megabit line equates to around 2000 kb/s download speed.

I was probably not clear on my previous post:

My previous package was 2mbps
I upgraded to the 16-24mbps
Now I get 1.7mbps

Basically, paying more for less :nono:
Called Omantel and they said its a common problem. Why do they launch new packages if they cant handle the load? :no:

Assassin
1st February 2011, 07:59 PM
I was probably not clear on my previous post:

My previous package was 2mbps
I upgraded to the 16-24mbps
Now I get 1.7mbps

Basically, paying more for less :nono:
Called Omantel and they said its a common problem. Why do they launch new packages if they cant handle the load? :no:
Oh that sucks. I'm sticking to my 20 rial plan for now!

obliviane
1st February 2011, 09:00 PM
No problems on my end, am getting 1.5mb/sec downloads on a 8-12kbps line since they switched me 3 days ago. I did a power cycle on my router after the update.

doctor
1st February 2011, 09:49 PM
Patience folks....Patience :)

Zvezko
1st February 2011, 09:57 PM
yeah, Patience is a virtue... one that we don't have :D

Shinigami
1st February 2011, 11:02 PM
was hoping 2 c more

MNB4800
2nd February 2011, 07:41 AM
Still no upgrade to 3-5 Mbps. Called, got told within a couple of days! Been 6 days since I made the request for upgrade!

niceguy
2nd February 2011, 08:18 AM
"Couple of days" = Two months minimum with option for add-ons ;-)

obliviane
2nd February 2011, 09:43 AM
I got my upgrade done at the CBD branch, next to Oman post and HSBC bank. One rep by the name of Yakoob has always been helpful and KEEN to get upgrades done asap. My connection was upgraded in 16 hrs or so. Maybe pay a little visit to that branch might help? Though he did say that the upgrades might be done slowly after the 1st of Feb if demand increases.

niceguy
2nd February 2011, 10:01 AM
I got my upgrade done at the CBD branch, next to Oman post and HSBC bank. One rep by the name of Yakoob has always been helpful and KEEN to get upgrades done asap. My connection was upgraded in 16 hrs or so. Maybe pay a little visit to that branch might help? Though he did say that the upgrades might be done slowly after the 1st of Feb if demand increases.

Is that the guy in the wheelchair? He is the most efficient!! I always hope to get him when at the branch. Always got my stuff sorted.

enthu
2nd February 2011, 10:12 AM
Is that the guy in the wheelchair? He is the most efficient!! I always hope to get him when at the branch. Always got my stuff sorted.

The guy "Yakoob" I know is different person in the CBD office. I have met him once

obliviane
2nd February 2011, 11:25 AM
Is that the guy in the wheelchair? He is the most efficient!! I always hope to get him when at the branch. Always got my stuff sorted.

No. Yakoob is the guy who is REALLY thin and wears glasses. His shift is normally in the afternoon/evening. He is energetic and the most vocal person in the office. Hard to miss him.

enthu
2nd February 2011, 11:34 AM
No. Yakoob is the guy who is REALLY thin and wears glasses. His shift is normally in the afternoon/evening. He is energetic and the most vocal person in the office. Hard to miss him.

Yeps !

protozoa
2nd February 2011, 11:52 AM
After two "long" visits and one shortish to Omantel I was finally able to get apply for upgrade. Was told it will happen within 4 days. Now the wait begins.

In the first visit, after waiting for more than an 90 mins in the line, I was told to come back next day as they had to first change my pre-paid fixed line to postpaid line and that can only be done before 2:30.

Second visit, wait for about 70 mins in line, and then about an hour more at the desk to get my line converted from pre-paid to post paid. Thankfully, the conversion happened last night without a problem

Third visit, in the morning, short one and they enter the upgrade request in the system. Also, means combining my fixed line and internet bill. I hope it gets sorted out soon.

doctor
2nd February 2011, 02:18 PM
MAJOR BUMMER


Ok Guys this is depressing... today again I got a visit from Omantel tech guy. He checked the speeds again, and in the end told me that the LINE is not capable of handling more than 2Mbps :no: :no: ....He said that you wont get 3-5Mbps or so speeds, so made my package to 2Mbps (Unlimited, Hopefully)..

Now here is the dilemma, I am not even 2KMS from the Omantel exchange :eek3: :eek: SO how is it possible that I am not able to get over 2Mbps??? I am confused. Someone told me that the lines have been in place since early 80s and there has been no change, so that might be the reason. If i am in 2KMs and am not able to get over 2Mbps what chance folks at 5KM circle have? SO it means the Omantel upgraded the internet and speeds without even having an infrastructure to support it :confused:...could this be the case????

This is a major bummer :sad: :( and I was thinking for going over 5Mbps package later :no:...

Any techies with some info or help?

And DONT YOU DARE SAY anything niceguy....I said DONT...NO..... I said NO..... :)

(doc goes in a corner and hangs his head in dismay :no:

Zvezko
2nd February 2011, 02:28 PM
@doctor

Maybe you can check your modem, on some modems in the ADSL statistics (or something similar) it shows the max attainable rate of the line. mine currently is around 4mbps (varies between 3.5 and 4.5). I wish i knew how far i am from the Omantel exchange but i have no idea at all, otherwise we could compare...

Woofer
2nd February 2011, 02:37 PM
Sorry to here Doc!
Guttered for you.
Did they say when they might upgrade the line.
I Live in Sur and am on the 4mb/sec.
They are or have installed a new fibre optic line all the way from Muscat.. big ditches along the main highway so it shouldnt be too long until you get yours - surely!!

obliviane
2nd February 2011, 03:43 PM
MAJOR BUMMER


Ok Guys this is depressing... today again I got a visit from Omantel tech guy. He checked the speeds again, and in the end told me that the LINE is not capable of handling more than 2Mbps :no: :no: ....He said that you wont get 3-5Mbps or so speeds, so made my package to 2Mbps (Unlimited, Hopefully)..

Now here is the dilemma, I am not even 2KMS from the Omantel exchange :eek3: :eek: SO how is it possible that I am not able to get over 2Mbps??? I am confused. Someone told me that the lines have been in place since early 80s and there has been no change, so that might be the reason. If i am in 2KMs and am not able to get over 2Mbps what chance folks at 5KM circle have? SO it means the Omantel upgraded the internet and speeds without even having an infrastructure to support it :confused:...could this be the case????

This is a major bummer :sad: :( and I was thinking for going over 5Mbps package later :no:...

Any techies with some info or help?

And DONT YOU DARE SAY anything niceguy....I said DONT...NO..... I said NO..... :)

(doc goes in a corner and hangs his head in dismay :no:

Sorry to hear that doc. I faced the same situation 2 years ago when I was applying for a 4mbps line, was told the max I could get is 2mbps, even though I lived just 1.6km from the exchange. When I was applying for my upgrade to 8-12mbps at the end of Jan...I was hoping that they would have upgraded the line. Fortunately mine can handle about 16mbps now...I live in Mumtaz area, next to Haffa house and Ruwi novetel.

AngelPriest
2nd February 2011, 04:22 PM
Went to their office last Thursday, they said it would be ready on Sunday and now it's Wednesday and still no upgrade -.- .

doctor
2nd February 2011, 07:47 PM
Thanks guys for the info. I think that the digging and fiber optic thingy has already been done, BUT, I think its just connecting exchanges and is not to users :(

My modem is capable of high speeds, the Omantel technician tested it with his meter thingy as well :(

Now another problem is creeping up, when I asked the Omantel office customer services, they told me that I will be shifted to 20RO package (Unlimited)....checking my internet statements, I am being charge for 12RO package. On calling 1300 Number, the customer service representative told me I still am on 12RO.

THINKING that I am on unlimited internet I have already utilized 20RO worth data in these 2 days :spank: :spank: (yes I know, its crazy but hey its 200KB/S :D, now add 12 RO line rent and 5RO phone line charges for phone to it as well......

ARGGGGGGGHHHHHHH!!!!!!!!!!!!! I am gonna :rl: myself :no:

m7md123
3rd February 2011, 02:15 AM
I told you guys , fiber optic not in all places :) , iam wating for the 5mb :o

MNB4800
3rd February 2011, 12:06 PM
Still no upgrade! ARRRRRGGGHGHGHGHGHGHGHGH!!!!

niceguy
3rd February 2011, 01:25 PM
LOL!!! Where's all those folks who were going... "Kudos to Omantel".

BWAHAHAHAHAHAHAHAHA!!!!!!!!

Omantel will always be Omantel folks... don't get excited just coz they only just moved to decade old tech.

obliviane
3rd February 2011, 01:47 PM
LOL!!! Where's all those folks who were going... "Kudos to Omantel".

BWAHAHAHAHAHAHAHAHA!!!!!!!!

Omantel will always be Omantel folks... don't get excited just coz they only just moved to decade old tech.

LOL maybe so, but my upgrade was done quickly...so I can cut them some slack :P

Woofer
4th February 2011, 07:29 AM
I told you guys , fiber optic not in all places :) , iam wating for the 5mb :o

They ( Omantel ) had 10mb/sec before fiber optic.

AngelPriest
4th February 2011, 10:11 AM
LOL!!! Where's all those folks who were going... "Kudos to Omantel".

BWAHAHAHAHAHAHAHAHA!!!!!!!!

Omantel will always be Omantel folks... don't get excited just coz they only just moved to decade old tech.


True :rl:

MNB4800
4th February 2011, 12:23 PM
Update, my upload has been increased from the 128kbps to 400ish kbps. My router reports download and upload speeds of the 20 RO package. Though my upload tests by speedtest site shows lower than it should be. Regardless, this is not the connection I requested. Latencies have improved a bit but are nowhere as they were before this ADSL changes.

Will keep you posted

cyberpunk
4th February 2011, 03:04 PM
LOL!!! Where's all those folks who were going... "Kudos to Omantel".

BWAHAHAHAHAHAHAHAHA!!!!!!!!

Omantel will always be Omantel folks... don't get excited just coz they only just moved to decade old tech.

lol... fair enough.. but I still say kudos to Omantel for dropping prices... call it positive behavioral reinforcement!!

as for rolling out the cable... well.. it's expensive and time consuming... some areas have fibre others still pending... at least they took the first step and we have hope of fully rolled out broadband at least in the capital area. Bad news that some don't have the lines yet... but with a bit of time, they'll get there... I don't think we're talking years here.. probably months sure.. but by years end we should see a wider range of coverage.

So... bravo for starting the process...I stand by that :wiggle:
I think they underestimated the potential demand so probably some surprised people over there now scrambling to figure it out. lol


p.s. @ doc.. bummer ... sorry about that... not much you can do if the guy physically tested the line ... I got lucky when he came over cause my area had the optics rolled out. but I'm sure they'll get there quite soon. hang in there!

Englishguy
4th February 2011, 03:41 PM
Great news but I wonder what the Nawras Wimax response will be?

Nawras always were slightly faster/cheaper by way of its marketing. Right now they are left for dead in terms of its offering.

niceguy
4th February 2011, 06:29 PM
Great news but I wonder what the Nawras Wimax response will be?

Nawras always were slightly faster/cheaper by way of its marketing. Right now they are left for dead in terms of its offering.

They HAD to know well in advance before Omantel came out with these changes. For starters they increased the price of the modem(s) and now charge a crazy one time installation charge. Wonder what's going on...

protozoa
4th February 2011, 06:43 PM
After the shortish visit on Wednesday morning, my connection was upgraded sometime during the night. When I woke on Thursday my internet was not working. The DSL status page on router showed upgraded line, so I changed the mode from "Auto" to "DSL2" and voila it worked. I have an upgraded connection. The speed test results to Muscat and Delhi are great, not that great to London but still a lot better than what I was getting till last month and paying less than what I used too.

Blewyn
4th February 2011, 11:17 PM
Is anybody actually getting 5MBps on the 25R/mo package ?

NISMO300ZR2
5th February 2011, 12:05 AM
oh wow. t3h suck.

speed test netted me
2.16 DL
and .013 UL ?!?!? is that right???
50ping.
i dont even know what all this means :p

m7md123
5th February 2011, 02:09 AM
Is anybody actually getting 5MBps on the 25R/mo package ?

I upgraded my connection to 5mb package but still pending they told me on Saturday it will be upgraded to 5mb , i order the 12mb but i don't know why they told me maybe this package will not work with you take 2mb WTF!!! i told them iam already have 2mb i want more speed they give me the 5mb package iam really sad i want the 12mb because my father he accepted the 12mb package i was happy for that , but omantel they don't want us to take higher than 2mb LOOL:bowrofl:.

AngelPriest
6th February 2011, 08:12 AM
I asked them to upgrade my package to 8-12mbps, I think they've upgraded because I'm getting 1mbps upload (standard for this package) and yet I'm not getting the 8-12 speed and instead only getting 2 :'(

sysexpert
6th February 2011, 08:20 AM
Above 4 mb is normally supported on ONU fibre optics line , on copper results are not good check with them either your exchange is converted to ONU than you can go above 12 as well

doctor
6th February 2011, 05:39 PM
Jeeez it didnt go over 2Mbps :( let alone 12 :(

AngelPriest
6th February 2011, 06:17 PM
They should've informed people of the capability of speeds in specific areas, it seems they just sold anything to anyone.

Back to hating omantel.

m7md123
6th February 2011, 06:54 PM
now 9 days no upgrade WTF with this omantel please can any one tell me , i called them they told me , u must go omantel and tell them if u dont maybe they will not do it WTF i pay 10 R.O charge

MNB4800
6th February 2011, 07:07 PM
Yeah, it is very sad really. Promoting upgrades when they really haven't done a proper upgrade throughout Muscat alone!

11 days and still no upgrade. Even better, just today they 1300 told me they might not be able to give me the 3-5 mbps connection due to distance from station. FFS I LIVE IN MIDDLE OF AL KHOUDH SOUQ!!!!!

Blewyn
6th February 2011, 08:06 PM
We are in MQ, supposedly on 5mbps but the speed we're getting is still 2mbps....

doctor
6th February 2011, 08:27 PM
Well it could be that the lines that were put in the ground from the mains to the houses are old and not supposed to carry Broad Band. Other thing that comes to mind is (just off top of my head)....did Omatel got screwed by the contractors who were supposed to lay better quality cables???? Hmmmm food for thought I guess, and for Omantel to figure it out and fix it. I am surprised as to why they are not going over 2Mbps, even places near the exchange.

I am approx 2KMs away from the exchange, damn I can even see the building of the Omantel if I go on my rooftop (though never tried :D).....

Any techy dude here might show us more facts, I hope.....

O and I was also advised (in good faith though) by Omantel customer service folks to just stick to 2Mbps and not waste money :(

MNB4800
6th February 2011, 09:29 PM
doctor, when you see what people are getting in the 5/12 mbps packages, you do NOT want to stay on 2mbps, especially for the near future. Added, I don't buy the "blame it on the cables" excuse the Omantel techs are using. 2 Km is nothing!

doctor
6th February 2011, 10:04 PM
doctor, when you see what people are getting in the 5/12 mbps packages, you do NOT want to stay on 2mbps, especially for the near future. Added, I don't buy the "blame it on the cables" excuse the Omantel techs are using. 2 Km is nothing!

I did suspect that lack of knowledge or technical know how by staff might be a reason.....BUT...what would the tech guy do if there is nothing more than 2Mbps at our end? :( I do want to up the package but cant...:no:

m7md123
7th February 2011, 04:14 AM
its should be up to 4mb because alot of cafes have 16mb why the home users not more than 2mb , because they dont want us to choose more than 2mb for homes that do not have fiber optic , thats what iam thinking :D because my friend his behaind my house he got the 24mb why ? i ask him why , he told me that my father have a friend in omantel and he make for us the wires[fiberoptics] less than 3 days of release!!!! WAAAAAW thats make me SO ****************** i cant say it u know why, :) , iam in a bad mood now^.^

Flame Thrower
7th February 2011, 07:19 AM
Well it could be that the lines that were put in the ground from the mains to the houses are old and not supposed to carry Broad Band. Other thing that comes to mind is (just off top of my head)....did Omatel got screwed by the contractors who were supposed to lay better quality cables???? Hmmmm food for thought I guess, and for Omantel to figure it out and fix it. I am surprised as to why they are not going over 2Mbps, even places near the exchange.

I am approx 2KMs away from the exchange, damn I can even see the building of the Omantel if I go on my rooftop (though never tried :D).....

Any techy dude here might show us more facts, I hope.....

O and I was also advised (in good faith though) by Omantel customer service folks to just stick to 2Mbps and not waste money :(

It's my dream to get 2MBps....

Blewyn
7th February 2011, 07:36 AM
FT, 2mbps is standard for all Omantel ADSL now......(that's megaBITS per second...)

niceguy
7th February 2011, 07:50 AM
FT, 2mbps is standard for all Omantel ADSL now......(that's megaBITS per second...)

And still... I can't connect to Omantel with more than ~1700 kbps on a 2mbps subscription.

Woofer
7th February 2011, 09:08 AM
It's my dream to get 2MBps....

I have 4MBps and it is wonderful - sorry to dig it in... ! - but it is...

doctor
7th February 2011, 07:09 PM
I have 4MBps and it is wonderful - sorry to dig it in... ! - but it is...

Damn you :(.....

Woofer
7th February 2011, 08:01 PM
Damn you :(.....

Yeah, but I had to pay 39 OMR for the last 2.5 years... what a rip off! There is no real change in speed for me... maybe a bit, but the only good thing now is that I have unlimited downloads and down to 25OMR.

protozoa
9th February 2011, 09:52 AM
And now Omantel ADSL has been down in Gubrah area since yesterday morning. The call center has no idea when it will be working again.

Sythe
9th February 2011, 10:44 AM
I live in Ghubra any my DSL is working fine. Must be a problem with your neighbourhood dslam.

Assassin
9th February 2011, 03:06 PM
Yeah internet is fine here in south ghubra.

Someone wanted speed test results to Paris? Haven't got the unlimited yet. Will apply next week and re-post. Latency seems good enough for now tho.

http://www.speedtest.net/result/1149634765.png (http://www.speedtest.net)

MNB4800
9th February 2011, 03:44 PM
Yeah internet is fine here in south ghubra.

Someone wanted speed test results to Paris? Haven't got the unlimited yet. Will apply next week and re-post. Latency seems good enough for now tho.

http://www.speedtest.net/result/1149634765.png (http://www.speedtest.net)

Damn. Then there is something very wrong with my connection. I have 270-320ms ping to paris!!!!! My upload is even better than yours (.4 Mbps).

obliviane
9th February 2011, 04:24 PM
Damn. Then there is something very wrong with my connection. I have 270-320ms ping to paris!!!!! My upload is even better than yours (.4 Mbps).


Is your connection upgraded through Omantel's nation wide updates or did you apply for an update package?

If your upload shows 0.4...then you have been upgraded to the U/L package.

As for your ping, contact omantel call center, ask them to reset your line. Takes 5 minutes. See if that solves your issue. It did for a friend of mine.

MNB4800
9th February 2011, 10:06 PM
Is your connection upgraded through Omantel's nation wide updates or did you apply for an update package?

If your upload shows 0.4...then you have been upgraded to the U/L package.

As for your ping, contact omantel call center, ask them to reset your line. Takes 5 minutes. See if that solves your issue. It did for a friend of mine.

Yeah for the time being, it is the same as the 20 RO package speeds, even though I requested the 25 RO one (3-5Mbps). Will try out that reset thing.

Added, 2 weeks since request, STILL no 3-5 Mbps!

Woofer
10th February 2011, 06:09 AM
I got my Omantel internet bill for January - it is down to 25 OMR as I am on the 4mb/sec plan which hasn't changed in speed. But I did get charged for internet usage as I must of gone past my 10gig limit - which I do every month. Maybe I went over it before the new plan came in but I will check it out next month.

Firefly
10th February 2011, 12:39 PM
I am on the (Up to) 2mbps unlimited plan. The speed is now showing on my modem as 1.2 mbps.

It's funny how they specify a range of speeds and not commit to a certain speed

Raouf
11th February 2011, 01:29 AM
Just thought i would share some info with you guys.

First for people getting low readings on their modems ex( 1.5mbps instead of 2.4mbps). This could be caused by:
- Your line is too far from the exchange. (when i say too far from the exchange doesn't mean the actual distance from your house to the exchange , it means the actual routing of the underground line from the exchange to your house. This underground line could take a detour around another block before it reaches your house.) Your connection starts to get affected by this if the line distance is more than 6 km, but at 6km you still should be able to get at least 2mbps.

- Your in house phone line is damaged by water ect. could also cause the dsl speed and quality to degrade. To check this, simply pickup your phone and listen to any static noise. If static noise is found that means there is a problem with your in house phone line and that can be easily fixed.

- Your nearest exchange hasn't been upgraded with the hardware needed to accommodate the large number of users with upgraded speeds ( which i think is the case here with omantel).

Thanks for reading and forgive my grammar :)

Firefly
11th February 2011, 08:54 AM
Just thought i would share some info with you guys.

First for people getting low readings on their modems ex( 1.5mbps instead of 2.4mbps). This could be caused by:
- Your line is too far from the exchange. (when i say too far from the exchange doesn't mean the actual distance from your house to the exchange , it means the actual routing of the underground line from the exchange to your house. This underground line could take a detour around another block before it reaches your house.) Your connection starts to get affected by this if the line distance is more than 6 km, but at 6km you still should be able to get at least 2mbps.

- Your in house phone line is damaged by water ect. could also cause the dsl speed and quality to degrade. To check this, simply pickup your phone and listen to any static noise. If static noise is found that means there is a problem with your in house phone line and that can be easily fixed.

- Your nearest exchange hasn't been upgraded with the hardware needed to accommodate the large number of users with upgraded speeds ( which i think is the case here with omantel).

Thanks for reading and forgive my grammar :)


Your are probably right that the exchange hasn't been upgraded. However, I was getting 2.4 mpbs for the past 3 years now and now it has reduced when I was "upgraded" to the 2mbps unlimited package.

Therefore, it cant be from my side. It's Omantel!

niceguy
11th February 2011, 10:01 AM
Well said Raouf, but in many cases, it's not the internal house lines that are damaged, but Omantels underground lines. If it rains for example, you will have little to no internet in some areas and if you pick up the phone you can hear other people talkng :-P

Just checked the speeds at my folks place yesterday... 2.4mbps... and it's ALL actually working. Unlike me... where I get 1.7 max and best if I get 3/4's of it to use. :-(

Blewyn
11th February 2011, 12:59 PM
Woofer, are you getting 400kb/sec ? Are you using wi-fi ? If so what wi-fi router do you have ?

AngelPriest
11th February 2011, 03:34 PM
I'm still getting not getting 8-12mbps and it's been almost two weeks, i wouldn't be surprised if they haven't upgraded me yet!

m7md123
12th February 2011, 02:40 AM
Iam still on 2mbps and not upgraded to 5mbps yet 2 weeks now. and the ping is so high please can anyone help me because it was 10ms with omantel now 110ms wtf is happing now 2 weeks with this ping
http://www.speedtest.net/result/1153625153.png

ladynamic
12th February 2011, 03:45 AM
Yea... the new omantel Searchitall plans are really cool :)) V have also upgraded our adsl plan from Standard RO.12 plan to Unlimited RO. 20 plan & its really working Gr8.... Way 2 Go, Omantel :D

obliviane
12th February 2011, 11:41 AM
Yeah for the time being, it is the same as the 20 RO package speeds, even though I requested the 25 RO one (3-5Mbps). Will try out that reset thing.

Added, 2 weeks since request, STILL no 3-5 Mbps!

Strange. My friend applied for his upgrade to 3-5mbps line on Wednesday and his speed was upgraded by Thursday evening!

The same was the case for me...applied on 27th Jan...on the 28th I had my 8-12mbps...actually 13mbps :)

Anyways, I have a feeling the CBD branch is doing upgrades quick!

obliviane added 2 Minutes and 0 Seconds later...


I'm still getting not getting 8-12mbps and it's been almost two weeks, i wouldn't be surprised if they haven't upgraded me yet!

Your upload speed is def up...lol.

Seems like they forgot to up your download speed!

obliviane added 4 Minutes and 13 Seconds later...


I got my Omantel internet bill for January - it is down to 25 OMR as I am on the 4mb/sec plan which hasn't changed in speed. But I did get charged for internet usage as I must of gone past my 10gig limit - which I do every month. Maybe I went over it before the new plan came in but I will check it out next month.

I was told that they will start charging for the new plans from Feb onwards.

You should know by next month.

I have downloaded over 20 gigs these past ten days, hope there is no catch! :hahano:

sinsir
12th February 2011, 02:35 PM
intersting question Blewyn. Today I ordered the same package from Omantel. I figured it cost the same as the nawras 3g anyhow.

m7md123
12th February 2011, 07:11 PM
Guys can any one tell me how to fix ping , i called them i told them refresh line nothing happen he told me ok i will make for you ?

Assassin
12th February 2011, 08:59 PM
Guys can any one tell me how to fix ping , i called them i told them refresh line nothing happen he told me ok i will make for you ?Im guessing he meant cookies

Woofer
13th February 2011, 07:48 AM
I was told that they will start charging for the new plans from Feb onwards.

You should know by next month.

I have downloaded over 20 gigs these past ten days, hope there is no catch! :hahano:

Yeah, same - roughly 20 gigs here. They could make a lot of money if they charge us for the first month without unlimited!

obliviane
13th February 2011, 10:19 AM
Guys can any one tell me how to fix ping , i called them i told them refresh line nothing happen he told me ok i will make for you ?

Haha, their customer service does not surprise me anymore.

Tell them your internet is reaallllyyy slow, then he/she should say that will be refresh/reconnect the line.

Blewyn
13th February 2011, 12:58 PM
intersting question Blewyn. Today I ordered the same package from Omantel. I figured it cost the same as the nawras 3g anyhow.
The wife went down to Omantel yesterday and they said our line has been upgraded to "3 to 5 MBps", but download speeds are still hovering around 2MBps.....

valkon4
13th February 2011, 02:06 PM
http://www.speedtest.net/result/1155549769.png (http://www.speedtest.net)

how to fix my upload speed ??? I am with 2 mbps unlimited thanks

niceguy
13th February 2011, 02:11 PM
You've not been upgraded to the Unlimited connection yet.

valkon4
13th February 2011, 02:12 PM
well if that didn't happen I will get a bill of 1000000000000000000 rails because I downloaded a lot till now and I phoned them they said it's upgraded......

niceguy
13th February 2011, 02:34 PM
Then ask them why your upload speed is low.

This is the normal upload speed for the 128kbps upload plan.

valkon4
13th February 2011, 03:34 PM
I phoned them but they don't know anything I thought this website is better lol

Assassin
13th February 2011, 05:33 PM
I phoned them but they don't know anything I thought this website is better lol
Well your upload speed does indicate that you're still on the "limited" Plan B.

Try calling them a couple of times. Each time a different rep picks up. Some of the customer service people that pick up really know their stuff, others would have a hard time even understanding you. You'll get lucky eventually.

veekay
14th February 2011, 02:09 AM
http://www.speedtest.net/result/1155549769.png (http://www.speedtest.net)

how to fix my upload speed ??? I am with 2 mbps unlimited thanks


I am also facing the same problem... I am on the new Home Broadband Plan C with upto 2 mbps Unlimited Download and 512 kbps upload but below is what I am actually getting... The upload speeds are not even 256 kbps...

http://www.speedtest.net/result/1156362295.png (http://www.speedtest.net)

Blewyn
14th February 2011, 07:45 AM
I think that there is some problem with the net in Oman in general today....Nawras 3G was slow too.

sinsir
14th February 2011, 12:10 PM
I have paid for mine (3-5 meg) and the guy is there now hopefully installing the phone. I will report on the speed I get. hardest part was trying to get the guy to the address.

valkon4
14th February 2011, 01:23 PM
waiting for some head people answers thanks.....

niceguy
14th February 2011, 02:10 PM
waiting for some head people answers thanks.....

No idea what more you want, you're not going to get more answers than those you've already got.

Woofer
14th February 2011, 02:16 PM
I think Omantel is struggling with band width. From the day it was announced I was running at 3.5mb/sec as I am on the 4mb plan and it popped up to about 4.5mb/sec. I am staying on the 4mb plan as it is now 15 OMR /month cheaper and unlimited downloads = Rock and Roll! Well in the last week my speed is slowly getting slower and slower and now my speed test is around 2mb/sec. I wonder is this because I went hard on the downloads and this is my punishment???? Haha... but this sucks!

Assassin
14th February 2011, 02:34 PM
waiting for some head people answers thanks.....
Im actually the head person of Omantel disguised as an Assassin on this forum :hahano:

On topic though - Can anyone with the 3-5 Mbps package stream in HD without issue?

obliviane
14th February 2011, 02:41 PM
I think Omantel is struggling with band width. From the day it was announced I was running at 3.5mb/sec as I am on the 4mb plan and it popped up to about 4.5mb/sec. I am staying on the 4mb plan as it is now 15 OMR /month cheaper and unlimited downloads = Rock and Roll! Well in the last week my speed is slowly getting slower and slower and now my speed test is around 2mb/sec. I wonder is this because I went hard on the downloads and this is my punishment???? Haha... but this sucks!

It has been slow for me too. After a few downloads, I put my router through a power cycle refresh...back to top speed again :smile2:

Firefly
14th February 2011, 03:18 PM
I am on the 2mbps unlimited and this is my speed now:

http://www.speedtest.net/result/1156964069.png (http://www.speedtest.net)


I was told that I could not be upgraded any further than the 2mbps as my area will have to be upgraded to fiber optic cable which will take several years!!! Major Bummer! :(

MNB4800
14th February 2011, 05:30 PM
Im actually the head person of Omantel disguised as an Assassin on this forum :hahano:

On topic though - Can anyone with the 3-5 Mbps package stream in HD without issue?

I GOT IT ATLAST after so many calls and getting assed all over the place. Yes you can stream HD without issue considering you can download at 640kBYTEps :P

Woofer
14th February 2011, 07:13 PM
It has been slow for me too. After a few downloads, I put my router through a power cycle refresh...back to top speed again :smile2:

please tell me how to do that!

Assassin
14th February 2011, 08:25 PM
please tell me how to do that!Pull the power plug and put it back in. As simple as that

I GOT IT ATLAST after so many calls and getting assed all over the place. Yes you can stream HD without issue considering you can download at 640kBYTEps :PYeah it takes a few calls, but usually there will be atleast one person who can help you.

niceguy
15th February 2011, 07:49 AM
please tell me how to do that!

LOL!!!!

obliviane really has a way with words... I like that.

Next time I'm gonna ask my wife to do a power cycle refresh on the toaster :-P

Woofer
15th February 2011, 07:55 AM
Damn - I am gullible !! I thought it was some setting in the bios of the modem or something weird that I hadn't heard of before!

Blewyn
15th February 2011, 08:43 AM
It occurs to me that maybe the thin pipes to Omantel are all indeed 3,5,6mbps or whatever they're supposed to be, but that Omantel's fat pipe to the rest of the world is full up....and that's keeping people's speeds down. ????

niceguy
15th February 2011, 08:59 AM
It occurs to me that maybe the thin pipes to Omantel are all indeed 3,5,6mbps or whatever they're supposed to be, but that Omantel's fat pipe to the rest of the world is full up....and that's keeping people's speeds down. ????

Not really... it's the opposite. That's why we have fluctuating experiences.

It's the thin pipes that are overloaded and bandwidth is scarce, but only in some locations. Not to mention, the further away from the exchange you are, the worse it's going to get.

The big fat pipes are now also going to be filled with traffic but I highly doubt they are 'overloaded'.

obliviane
15th February 2011, 09:24 AM
Pull the power plug and put it back in. As simple as that

This!

obliviane added 3 Minutes and 15 Seconds later...


Not really... it's the opposite. That's why we have fluctuating experiences.

It's the thin pipes that are overloaded and bandwidth is scarce, but only in some locations. Not to mention, the further away from the exchange you are, the worse it's going to get.

The big fat pipes are now also going to be filled with traffic but I highly doubt they are 'overloaded'.

I agree with this

Omantel probably wanted to rush this out ASAP before the others launch internet services.

Speaking of which, the Friendi ad for prepaid internet services does not mention the speed or the data usage cap. Moreover, how can they call it prepaid internet if they are gonna be charging 9.9 rials per month? :confused:

obliviane added 4 Minutes and 46 Seconds later...


Damn - I am gullible !! I thought it was some setting in the bios of the modem or something weird that I hadn't heard of before!

Hahaha, sorry for that...will take care to be more clear in the future :)

AngelPriest
15th February 2011, 11:24 AM
About Friendi

" We have a fair usage policy of 1 Gb per month, which is a lot, and most likely you do not need to worry about it. However, in case you do exceed it, we will not disconnect you or slow down your internet like other providers, but we will charge a minimal fee of 10Bz per additional Mb, which is very little, so don’t worry."


Source : http://www.friendimobile.om/Pages/ContentPage.aspx?PageId=16

niceguy
15th February 2011, 12:17 PM
LOL!!! Seriously?? That's how they write a FUP?? Who writes this for them, 5 year old kids?

Best lines...
"We have a fair usage policy of 1 Gb per month, which is a lot"
"but we will charge a minimal fee of 10Bz per additional Mb, which is very little"

Yeah... 10bz per mb is only like.. Ten (10) Rials per GB.

obliviane
15th February 2011, 12:51 PM
LOL @ 10bz per mb...now that is A LOT.

Get ready for some bad customer rep once people start exceeding 1GB. Especially those who watch videos on sites like YouTube!

Assassin
15th February 2011, 02:29 PM
About Friendi

" We have a fair usage policy of 1 Gb per month, which is a lot, and most likely you do not need to worry about it. However, in case you do exceed it, we will not disconnect you or slow down your internet like other providers, but we will charge a minimal fee of 10Bz per additional Mb, which is very little, so don’t worry."


Source : http://www.friendimobile.om/Pages/ContentPage.aspx?PageId=161 GB was a lot, back in the 90's.

Does anyone know anyone that uses Freindi anyway? I sure don't

doctor
15th February 2011, 06:43 PM
Hmm pretty much given up hope....for now gonna stick to 2Mbps :( no 3-5Mbps...
THOUGH its still cool :)
Got billed 75RO this month, am crossed eyed as what happened. Called Omantel customer service, filed complaint and still waiting :( No surprises though...

@ 1GB from ISP HUH!!!!!!!How would anyone reach 1GB WOW!! THATS WAY TOO GENEROUS OF EM :hahano: :hahano: :hahano: (LHAO)

m7md123
15th February 2011, 08:00 PM
i stayed in 2mb unlimited package they show me i can handle 1.9mb ONLy WOW just my ping got fixed thats enough to me http://www.speedtest.net/result/1158729679.png

Raouf
15th February 2011, 08:45 PM
i stayed in 2mb unlimited package they show me i can handle 1.9mb ONLy WOW just my ping got fixed thats enough to me http://www.speedtest.net/result/1158729679.png


How did you fix the ping?? did they fix it over the phone?

m7md123
16th February 2011, 07:10 AM
How did you fix the ping?? did they fix it over the phone?

just i told them my gateway have high traffic and they fixed it for me .

AngelPriest
16th February 2011, 01:26 PM
I'm really dissapointed with Omantel ( No Surprise ) , after 3 weeks of waiting for my upgrade to 8-12mbps I still only get 2mbps. I have called them on mutliple occasions explaining that they have not upgraded anything and to ask them to check the system. The customer service staff have been useless so far and I wouldn't be surprised if they have a script to deal with customers. Multiple employees have checked the system, which actually says that I have been upgraded. They keep repeating " the system says you've been upgraded " and they talk to me as if i know nothing about computers. One of the employees even said Speedtest.net doesn't give you the right information :nono: .

This is hopeless :no:

niceguy
16th February 2011, 10:47 PM
Well, show them a print out of your modems DSL connection status page. That will show you the speed you're connected at, speedtest.net is testing internet speed.

Raouf
17th February 2011, 12:30 AM
I'm really dissapointed with Omantel ( No Surprise ) , after 3 weeks of waiting for my upgrade to 8-12mbps I still only get 2mbps. I have called them on mutliple occasions explaining that they have not upgraded anything and to ask them to check the system. The customer service staff have been useless so far and I wouldn't be surprised if they have a script to deal with customers. Multiple employees have checked the system, which actually says that I have been upgraded. They keep repeating " the system says you've been upgraded " and they talk to me as if i know nothing about computers. One of the employees even said Speedtest.net doesn't give you the right information :nono: .

This is hopeless :no:



Try going to your modem settings and setting it to adsl2+, i think you have to do that in order to get 8mbps or more to work...

Blewyn
17th February 2011, 10:50 AM
Multiple employees have checked the system, which actually says that I have been upgraded. They keep repeating " the system says you've been upgraded " :

Drives me nuts when people do that - you're telling them something factual and they say that their system shows different, as if that overrides your own real-life observation.

AngelPriest
17th February 2011, 01:16 PM
Well, show them a print out of your modems DSL connection status page. That will show you the speed you're connected at, speedtest.net is testing internet speed.

I think I'll have to do that...



Try going to your modem settings and setting it to adsl2+, i think you have to do that in order to get 8mbps or more to work...

I've tried every DSL modulation and nothing gives me over 2 mbps :mad:


Drives me nuts when people do that - you're telling them something factual and they say that their system shows different, as if that overrides your own real-life observation.

Yea I know :mad: , Some of them talk really fast and cut me off....Lazy/Useless/Hopless come to mind...

Taby
19th February 2011, 02:19 PM
After I upgraded my internet line to 3-5 mbps, I am NOT able to run my telephone line and ADSL in parallel. When I connect the two via splitter. I do get internet for an hour or two and then the line drops. My telephone continues to function. I did complain to Omantel and their rep did drop in twice but the problem persists. Any suggestions from the techies out there?Do I need to downgrade my line to 2MBPS . I reside in Al Khuwair 33 area.
Thanks!

Assassin
19th February 2011, 02:28 PM
After I upgraded my internet line to 3-5 mbps, I am NOT able to run my telephone line and ADSL in parallel. When I connect the two via splitter. I do get internet for an hour or two and then the line drops. My telephone continues to function. I did complain to Omantel and their rep did drop in twice but the problem persists. Any suggestions from the techies out there?Do I need to downgrade my line to 2MBPS . I reside in Al Khuwair 33 area.
Thanks!I had a similar problem before. Omantel technicians could never fix it properly. We called an electrician, he re-worked the lines from the main splitter (would be the telephone box inside or outside your house) all the way to the wall jack where the modem is connected. Atleast that's what he told me, when I asked him briefly. No problem since.

Taby
19th February 2011, 02:42 PM
I had a similar problem before. Omantel technicians could never fix it properly. We called an electrician, he re-worked the lines from the main splitter (would be the telephone box inside or outside your house) all the way to the wall jack where the modem is connected. Atleast that's what he told me, when I asked him briefly. No problem since.

Isn;t it the responsibility of OMANTEL to set things right? Can you please PM me the number of the electrician.
Thank you.

obliviane
19th February 2011, 04:56 PM
I had a similar problem before. Omantel technicians could never fix it properly. We called an electrician, he re-worked the lines from the main splitter (would be the telephone box inside or outside your house) all the way to the wall jack where the modem is connected. Atleast that's what he told me, when I asked him briefly. No problem since.

Exactly. At first, my splitter was near the modem...trying to get the internet and phone to work in tandem was a pain in the ass.

I had called someone over to check some issue with my phone lines and he noticed the splitter near my modem and poked fun at me for having it there! He fixed it in the main tel box and no problem since.

Another topic, anyone noticed how our search results and any browsing relating to location returns us results for UAE? Omantel internet is being routed through the UAE ISP's!

AngelPriest
19th February 2011, 05:09 PM
I did have google re-direct to google.ae which I thought was super wierd, I just thought I was going crazy :iorofl:.

obliviane
19th February 2011, 08:00 PM
I did have google re-direct to google.ae which I thought was super wierd, I just thought I was going crazy :iorofl:.

Google, Google news and many other sites.

Weed86
24th February 2011, 03:04 PM
So i just went through the whole 11 pages and it looked like some novel with a very anti-climax end :p From happiness to sadness.

Anyways. Like all of you i was pretty thrilled with the upgraded speeds. so went for (like the majority) with the 3-5 Mbps .

Here

http://www.speedtest.net/result/1171789224.png (http://www.speedtest.net)

-

I am getting pretty pathetic results with the server at paris 0.4 downstream :s . and a ping of 300 + . Anyways I was expecting the speeds to be anywhere from 3-4 Mbps atleast. since i live practically in the middle of the city ( Wattayah - Mina Al fahel) the exchange is like just half a KM away) .

Anyways still it is wayyyyy better than before on my 1 MB connection.

-

One thing more ,do you think Omantel might have limited the speeds ?

DSL Status: Connected
DSL Modulation Mode: ADSL2+ AnnexM
DSL Path Mode: Interleaved
Downstream Rate: 2413 kbps
Upstream Rate: 606 kbps

-


The downstream rate is at 2413 !! . Shouldn't it be atleast 4 !! with the 'D' plan?

I really hope they do something for this.

Cursed_Angel1217
26th February 2011, 04:17 PM
what the eff?! I had 1Mbps before and it still hasn't been upgraded I called them 2 hours ago they said they will now change it so give it 24 hours but if it doesn't increase by tomorrow then Imma be really pissed! well aside from that its good they changed their money hungering ways (who would pay 100 rials for 8 mpbs?!) but isn't it their job to upgrade it automatically or atleast call and tell you that new packages are available?

Marrissa
27th February 2011, 11:29 AM
this omantel internet services still hasn't been available in nizwa ( hay al thurath) im stills suffering with high cost of internet services, 1 riyal per day from nawras. Any help for my case please...
Thankss

obliviane
27th February 2011, 12:51 PM
^^ Move to Muscat :P

Are you saying that Omantel has no ADSL connections in Nizwa at all?

YuriTheDutch
27th February 2011, 02:20 PM
I hear the Omantel employee at the desks saying the upgrades will be effective from March 2011.

professor_7
28th February 2011, 01:35 PM
Anyways. Like all of you i was pretty thrilled with the upgraded speeds. so went for (like the majority) with the 3-5 Mbps .

Here

http://www.speedtest.net/result/1171789224.png (http://www.speedtest.net)

-

I am getting pretty pathetic results with the server at paris 0.4 downstream :s . and a ping of 300 + . Anyways I was expecting the speeds to be anywhere from 3-4 Mbps atleast. since i live practically in the middle of the city ( Wattayah - Mina Al fahel) the exchange is like just half a KM away) .

Anyways still it is wayyyyy better than before on my 1 MB connection.

-

One thing more ,do you think Omantel might have limited the speeds ?

DSL Status: Connected
DSL Modulation Mode: ADSL2+ AnnexM
DSL Path Mode: Interleaved
Downstream Rate: 2413 kbps
Upstream Rate: 606 kbps

-


The downstream rate is at 2413 !! . Shouldn't it be atleast 4 !! with the 'D' plan?

I really hope they do something for this.

can you post the line attenuation and snr margin value as it can help determine if there is cable issue. are you using an adsl filter? if so try connecting the line direct to the modem bypassing the filter. According to omantel website 4mb and above requires the use of adsl2+ modem. using an adsl1 filter will impact the performace since it will filter out some part of the adsl2+ frequency. The filters main purpose is to filter the adsl signal that goes to the phone. if ur not using a phone then u dont need a filter.
<O:p
Im also living in the same area, I have the c plan but im only getting around 2400 downstream and 350 upstream. My problem is due to the bad wiring in the house. I was getting less than 1900 download stream and around 190 upload stream before replacing half of the telephone cable with cat5e cable :D . im sure i will be seeing a bigger improvement once i switch to a complete cat 5e/6 wiring

Btw I was searching for a telephone cable (with the twisted pair) but couldnt find it in Qurum nor Khoud. That’s way I ended up using cat5 which is way better than the telephone wires that are sold in many shops here in Oman. that made me wonder what kind of cable ppl are using :p

Raouf
28th February 2011, 02:03 PM
Went 24th to apply for the 25 RO plan, got upgraded on 26....pretty fast , thought i have to wait 3 weeks .... http://www.speedtest.net/result/1177552681.png (http://www.speedtest.net)

dc1es
28th February 2011, 07:27 PM
the point is that even they enhance the speed they still block Skype in full.This makes me feel trapped because it means to pay high for frequent family calls to Europe. I would understand if they charge an extra fee to allow Skype even that in Europe Skype is unhindered and the landline providers still make a profit.Therefore expats with family in Europe are victims of such a policy.Is there any chance they change their policy?

Assassin
28th February 2011, 10:06 PM
So I finally got the upgrade to 2 Mbps unlimited. Took about 3 days, and I have to say....Im still feeling the LOVE for Omantel! For 15 rials a month (+5 for phone), this is pretty damn good.

Since Paris has become our thread's benchmark, here's 2 results from Paris and one from New York.

http://www.speedtest.net/result/1178145681.png (http://www.speedtest.net)

http://www.speedtest.net/result/1178151352.png (http://www.speedtest.net)

http://www.speedtest.net/result/1178192430.png (http://www.speedtest.net)

Also I'm testing on a laptop over a wireless network at home with 3 signal bars out of 5. Probably some losses due to that.

sysexpert
5th March 2011, 07:22 AM
So i just went through the whole 11 pages and it looked like some novel with a very anti-climax end :p From happiness to sadness.

Anyways. Like all of you i was pretty thrilled with the upgraded speeds. so went for (like the majority) with the 3-5 Mbps .

Here

http://www.speedtest.net/result/1171789224.png (http://www.speedtest.net)

-

I am getting pretty pathetic results with the server at paris 0.4 downstream :s . and a ping of 300 + . Anyways I was expecting the speeds to be anywhere from 3-4 Mbps atleast. since i live practically in the middle of the city ( Wattayah - Mina Al fahel) the exchange is like just half a KM away) .

Anyways still it is wayyyyy better than before on my 1 MB connection.

-

One thing more ,do you think Omantel might have limited the speeds ?

DSL Status: Connected
DSL Modulation Mode: ADSL2+ AnnexM
DSL Path Mode: Interleaved
Downstream Rate: 2413 kbps
Upstream Rate: 606 kbps

-


The downstream rate is at 2413 !! . Shouldn't it be atleast 4 !! with the 'D' plan?

I really hope they do something for this.

Dear Check these things and then Speak to omantel noc Directly


1. Your SNR margins.

Down and Up if your line is on copper it should be above 20 db at least .

2. Ask Oman tel noc to Change your DSL line profile , to correct you line speed tell them that your sync rate is 2 mb (2413 ) you need to tell them with confidence other wise they usually dont allow you to speak to NOC .Just call their customer service and then ask them to divert me to NOC

professor_7
6th March 2011, 06:34 PM
1. Your SNR margins.

Down and Up if your line is on copper it should be above 20 db at least .



Having copper wires alone dosnt guarantee u will have better SNR margins. If the cables are laid along the power/sat cables or next to some electrical equipment then it might introduce noise into the cables which will lower the snr margin. also having alot of termination point will introduce noise into the cables which is better off as an FM antenna :smile2:.

about copper cables .. the market here dosnt seem to have pure copper cables. the shops are flooded with copper clad steel or copper clad aluminum cables :whistle:.

Weed86
6th March 2011, 09:11 PM
Thanks for the help , guys.

What happened was that I had applied for 5 MB connection - but the guy updated the connection to 2 MB :s

Anyways I went back to Omantel again and got my connection to 5 MB ...


but the speed is the same. Now i am getting about 2.05 - 2.23 . Professor I removed the splitter to check if there is any change in speed, but it didn't work.

Anyways. I'll awit for a couple of days before calling Omantel back. And If anyone can PM me the number of an electrician , that'll be very helpful. Thanks a lot.

These are the values, professor and Sysexpert . They seem to be alright.

<table class="std"><tbody><tr><td nowrap="nowrap" width="160">DSL Status:</td> <td class="stdbold" nowrap="nowrap" width="121">Connected</td> </tr> <tr> <td nowrap="nowrap" width="160">DSL Modulation Mode:</td> <td class="stdbold" nowrap="nowrap">ADSL2+ AnnexM</td> </tr> <tr> <td nowrap="nowrap" width="160">DSL Path Mode:</td> <td class="stdbold" nowrap="nowrap">Interleaved</td> </tr> <tr> <td nowrap="nowrap" width="160">Downstream Rate:</td> <td class="stdbold" nowrap="nowrap">6028 kbps</td> </tr> <tr> <td nowrap="nowrap" width="160">Upstream Rate:</td> <td class="stdbold" nowrap="nowrap">910 kbps</td> </tr> <tr> <td nowrap="nowrap" width="160">Downstream Margin:</td> <td class="stdbold" nowrap="nowrap">19 db</td> </tr> <tr> <td nowrap="nowrap" width="160">Upstream Margin:</td> <td class="stdbold" nowrap="nowrap">31 db</td> </tr> <tr> <td nowrap="nowrap" width="160">Downstream Line Attenuation:</td> <td class="stdbold" nowrap="nowrap">24 db</td> </tr> <tr> <td nowrap="nowrap" width="160">Upstream Line Attenuation:</td> <td class="stdbold" nowrap="nowrap">4.5 db</td> </tr> <tr> <td nowrap="nowrap" width="160">Downstream Transmit Power:</td> <td class="stdbold" nowrap="nowrap">15 db</td> </tr> <tr> <td nowrap="nowrap" width="160">Upstream Transmit Power:</td> <td class="stdbold" nowrap="nowrap">21 db

</td></tr></tbody></table>

sysexpert
7th March 2011, 06:58 AM
Thanks for the help , guys.

What happened was that I had applied for 5 MB connection - but the guy updated the connection to 2 MB :s

Anyways I went back to Omantel again and got my connection to 5 MB ...


but the speed is the same. Now i am getting about 2.05 - 2.23 . Professor I removed the splitter to check if there is any change in speed, but it didn't work.

Anyways. I'll awit for a couple of days before calling Omantel back. And If anyone can PM me the number of an electrician , that'll be very helpful. Thanks a lot.

These are the values, professor and Sysexpert . They seem to be alright.

<table class="std"><tbody><tr><td nowrap="nowrap" width="160">DSL Status:</td> <td class="stdbold" nowrap="nowrap" width="121">Connected</td> </tr> <tr> <td nowrap="nowrap" width="160">DSL Modulation Mode:</td> <td class="stdbold" nowrap="nowrap">ADSL2+ AnnexM</td> </tr> <tr> <td nowrap="nowrap" width="160">DSL Path Mode:</td> <td class="stdbold" nowrap="nowrap">Interleaved</td> </tr> <tr> <td nowrap="nowrap" width="160">Downstream Rate:</td> <td class="stdbold" nowrap="nowrap">6028 kbps</td> </tr> <tr> <td nowrap="nowrap" width="160">Upstream Rate:</td> <td class="stdbold" nowrap="nowrap">910 kbps</td> </tr> <tr> <td nowrap="nowrap" width="160">Downstream Margin:</td> <td class="stdbold" nowrap="nowrap">19 db</td> </tr> <tr> <td nowrap="nowrap" width="160">Upstream Margin:</td> <td class="stdbold" nowrap="nowrap">31 db</td> </tr> <tr> <td nowrap="nowrap" width="160">Downstream Line Attenuation:</td> <td class="stdbold" nowrap="nowrap">24 db</td> </tr> <tr> <td nowrap="nowrap" width="160">Upstream Line Attenuation:</td> <td class="stdbold" nowrap="nowrap">4.5 db</td> </tr> <tr> <td nowrap="nowrap" width="160">Downstream Transmit Power:</td> <td class="stdbold" nowrap="nowrap">15 db</td> </tr> <tr> <td nowrap="nowrap" width="160">Upstream Transmit Power:</td> <td class="stdbold" nowrap="nowrap">21 db

</td></tr></tbody></table>


Weed,

seems to be your line is ok, this has nothing to do with technician now if your snr are low u will face disconnection issue which i can see is not there , there are certain two things now

1. This is not a CIR package so you connection speed is not always same its written there in OMANTEL packages like upto 5 mb , this means its a sharing package

2. Speak to Call centre NOC depart not to line mens or DSL cable technician and ask them to Let you know whats your CAP is set on your line profile . This can be check through DSL NMS .They will not tell you that easily once CAP is ok you will get a proper speed

Weed86
8th March 2011, 08:39 PM
Sysexpert : I can understand this is a sharing package so I cannot expect that same speed always , but the thing is they have advertised 3 MB - 5 MB. So i should be getting atleast 3 . and not the 1.7 ( worse than the 2MB connection - where i was getting the full) .

Anyways I'll let you guys know about any updates.

obliviane
9th March 2011, 06:34 PM
The past 2 days my download speeds have been around 200kb/sec...which is 7 times lower than what I got since upgrading in Jan. Are they capping download speeds now? Because various speed tests are showing my connection to be 12mbps.

Anyone else facing the same issue?

HomeisOman
9th March 2011, 08:01 PM
The past 2 days my download speeds have around 200kb/sec...which is 10 times lower 7 times lower than what I got since upgrading in Jan. Are they capping download speeds now? Because various speed tests are showing my connection to be 12mbps.

I hope they don't do that.

protozoa
10th March 2011, 10:06 AM
I upgraded to 3-5 mbps connection in the start of February, the speeds are fine, I always get around 4 mbps.

Received the first bill after upgrade today and they have still billed me as per the Plan B (RO12) charging 1 RO/GB. Also the monthly rental charged for March is RO 12. Seems they have not updated the details in their billing system. Any pointers on which office should I visit to sort this matter?

Assassin
10th March 2011, 03:11 PM
I upgraded to 3-5 mbps connection in the start of February, the speeds are fine, I always get around 4 mbps.

Received the first bill after upgrade today and they have still billed me as per the Plan B (RO12) charging 1 RO/GB. Also the monthly rental charged for March is RO 12. Seems they have not updated the details in their billing system. Any pointers on which office should I visit to sort this matter?From what I have heard, in your first month (the month in which you upgraded in), the bill will be based on your previous plan.

The bill should be changed as per your new plan for march. Meaning the bill you get on April 1st.

Woofer
10th March 2011, 05:14 PM
This time last month I got my first 25 OMR bill for my 4mb/sec plan which was usually 39 OMR but I got an add on for a bit of extra surfing (over 10 gb), which was a bit of a worry as the new plan was meant to be unlimited but I thought It was just the bit at the end of the month I used before the plan changed. I got my second bill which I was worried about since I went a bit crazy with the downloading - estimated as 20 gb over the last month and I did not get charged any extra! woooo hooooo. Just thought I had better let you guys know..

obliviane
10th March 2011, 05:17 PM
Oh good, I have downloaded A LOT...here is hoping mine does not go over the monthly 35 rials.

mailator
10th March 2011, 08:11 PM
I upgraded to Plan C on 28th Jan, they said it will take 1 week. I was surprized to see that i was upgraded to 2MBps on 31st Jan (looking at the speed test). So, I started downloading (not much, about 7 GB total in Feb) I just received my bill... and guess what!

I owe 46.728 to Oman Tel... How did this happen?
Here are the details

INSTALLATION CHARGES
28/02/2011 Setup Fee 0.000
RENTALS AND SERVICES
01/03/2011 Monthly rental for 512/Fixed1 - March 2011 4.900
28/02/2011 Monthly rental for 512/Fixed1 - February 2011 -2.000
01/03/2011 Monthly rental for 512/Fixed - March 2011 20.000
28/02/2011 Monthly rental for 512/Fixed - February 2011 16.911
28/02/2011 ADSL Usage 6.917
TOTAL *46.728*
Not sure how they do calculations... Plan C was supposed reduce my monthly bill... from regular 24-25 levels to 20 but i am stunned to see it almost double!

Plan C was supposed to Include Monthly fixed rental, however as you can see above i got charged 4.9 rials for the month of March!!!
Even if they wanted to charge me with Plan B for Feb, why did they charge me 16.911 instead of regular 12?
And best of all they are charging 20 rials for 512/fixed for March.... what the h...
Not sure why they deducted 2 rials!

BE WARNED FOLKS, This is not good at all.... Omantel needs to be better than that! these are some serious irregularities. Their IT/Accounts could have tested their system before releasing bills.
mailator added 4 Minutes and 28 Seconds later...

Oh good, I have downloaded A LOT...here is hoping mine does not go over the monthly 35 rials.
ha ha... dosent matter, be ready for 45 to 50+ range of bill, post your bill if you received it through email. Remember to remove your username to prevent hacking attempts :)

obliviane
11th March 2011, 07:11 AM
I upgraded to Plan C on 28th Jan, they said it will take 1 week. I was surprized to see that i was upgraded to 2MBps on 31st Jan (looking at the speed test). So, I started downloading (not much, about 7 GB total in Feb) I just received my bill... and guess what!

I owe 46.728 to Oman Tel... How did this happen?
Here are the details

INSTALLATION CHARGES
28/02/2011 Setup Fee 0.000
RENTALS AND SERVICES
01/03/2011 Monthly rental for 512/Fixed1 - March 2011 4.900
28/02/2011 Monthly rental for 512/Fixed1 - February 2011 -2.000
01/03/2011 Monthly rental for 512/Fixed - March 2011 20.000
28/02/2011 Monthly rental for 512/Fixed - February 2011 16.911
28/02/2011 ADSL Usage 6.917
TOTAL *46.728*Not sure how they do calculations... Plan C was supposed reduce my monthly bill... from regular 24-25 levels to 20 but i am stunned to see it almost double!

Plan C was supposed to Include Monthly fixed rental, however as you can see above i got charged 4.9 rials for the month of March!!!
Even if they wanted to charge me with Plan B for Feb, why did they charge me 16.911 instead of regular 12?
And best of all they are charging 20 rials for 512/fixed for March.... what the h...
Not sure why they deducted 2 rials!

BE WARNED FOLKS, This is not good at all.... Omantel needs to be better than that! these are some serious irregularities. Their IT/Accounts could have tested their system before releasing bills.
mailator added 4 Minutes and 28 Seconds later...

ha ha... dosent matter, be ready for 45 to 50+ range of bill, post your bill if you received it through email. Remember to remove your username to prevent hacking attempts :)

Oh ****, I did mine on 26th Jan and the upgrade was done by the 27th. I only started downloading in the first week of feb...but I have downloaded like 40 gb or so. I will surely go and complain if the bill is high.

HomeisOman
11th March 2011, 06:23 PM
Oh ****, I did mine on 26th Jan and the upgrade was done by the 27th. I only started downloading in the first week of feb...but I have downloaded like 40 gb or so. I will surely go and complain if the bill is high.


Obliviane, do let us know how much you get charged, so we can be prepared to complain to Omantel. Mine was updated in mid-feb

mailator
11th March 2011, 06:31 PM
I checked with a couple of my friends who have upgraded to ADSL and get bills on 10th of every month on email.

You gotta look at their faces when you ask :wiggle:, yah... Royal!

let's :grouphug: and launch a 'protest'

protozoa
13th March 2011, 07:34 AM
Details of my bill are:


RENTALS AND SERVICE
28/02/2011 ADSL Usage 26.335
01/03/2011 ADSL Monthly Service Charge for March 2011 12.000
TOTAL 38.335


From the looks of it they have not yet changed anything in the system, and I will be billed for the same old limited plan for March too. Time to pay Omantel a visit, let's see what they have to say.

obliviane
28th March 2011, 12:09 PM
Here is my update

I have the 8-12mbps line and I was charged just R.O15/- up till Feb 28th. :)))))

The bill was actually for 20 rials but they subtracted the monthly rental charge or something.

kamuti
17th April 2011, 07:56 PM
Anyone experiencing some technical difficulties with Omantel, as in lag and speedtest being redirected to other countries? If so, let me know.

Saidhumoud
11th May 2011, 11:25 AM
I applied for adsl (2mb) for 20 rials in March but they still not connect yet. It may because they still has this problem.
First they issued the bill for April before even connect. After complaining they said they will cut it off 4 day back.

enthu
11th May 2011, 11:55 AM
I applied for ADSL upgrade from dialup in Nov/ Dec. Got it towards end of March since lines were not available in my area.

Well I had one more question, they charged me for initial setup fees RO 5. I point out it is an upgrade from dialup and that was clarified by the fellow across counter at Omantel office.

Now the billing section staff says, upgrade is meant from existing ADSL to higher speed ADSL e.g. 2 mbps to 4 mbps. Should'nt the intent be clear when they say upgrades are free !!!

ctrlaltdel
23rd May 2011, 02:24 PM
In India, we do not have any limits on unlimited plans. I am downloading dvds 24x7. But from all the horror stories I have read so far, does Omantel provide ADSL connections quickly?And how do they compare with Nawras?Any thoughts?

Woofer
24th May 2011, 07:55 AM
I havn't got my email bill this month - I always get it by the 7th..... anyone else not get theirs?

enthu
24th May 2011, 09:30 AM
Usually I get my bill around 20th to 25. However past 2 months, I am getting that only around 26-28th

abubasim66
24th May 2011, 10:21 AM
It seems they have a problem with their billing system. I can't access the latest bill online (http://212.72.1.167:8500/MyAccount/login_omantel_plain.jsp).

doctor
24th May 2011, 08:26 PM
Hmm same here no bill to date.
Last month I paid the bill via Bank Muscat online portal. It got deducted and transferred to OIFC, till date my account is not updated.
Contacted everyone, they said its fixed, BUT, still shows no update online @ Omantel. Wonder what is going on?

niceguy
25th May 2011, 08:17 AM
Hmm same here no bill to date.
Last month I paid the bill via Bank Muscat online portal. It got deducted and transferred to OIFC, till date my account is not updated.
Contacted everyone, they said its fixed, BUT, still shows no update online @ Omantel. Wonder what is going on?

Considering when I pay online with Nawras the payment is pretty much instant, I once did the same with my Omantel ADSL to re-connect after a disconnection. So I paid online and waited for my internet to start working... well 2 days in and no cigar so I went to the Omantel office to enquire. The Omantel customer service rep told my NOT to pay online with Omantel and that it's 'not good' !!

doctor
25th May 2011, 04:04 PM
Hmm Strange thing is that the Payment went through. BUT from Online Bank Muscat its Bank Muscat to OIFC and then to Omantel. Now OIFC has the money, they confirmed it with giving a statement sheet, but, not being updated online @ omantel login screen.

I did complain and got a call from their customer service officer (Mr.Humiar), to be honest, he was extremely helpful. I emailed him account statements etc and OIFC sheet and everything, and finally got an email that the problem is resolved.

It was refreshing to see Omantel representative act like Mr.Humair did, profession and competent, and I appreciate it. Hope that becomes the trend with omantel.

But Still I am keeping my fingers crossed untill I get the fresh bill and my charges are cleared :)

sameer7060
10th January 2012, 06:00 PM
I have been using omantel's 12 rial broadband connection for a long time now and i applied for a upgrade for the 2mbps unlimited package just 2 days ago,the first day wen i went for the upgrade they said that the upgrade server was down and asked me to come the next day,i went there the next day and they still are giving me the same excuse that their upgrade server is down! When Omantel cannot even get this kind of problem fixed in 2 days then what does it promises people to connect them to the world! Omantel is and always will lag behind when the rest of the world is making progress, no matter what packages it introduces to glitter its companies significance in the eyes of the people!
BIG TIME FLOP OMANTEL!

azbuceadora
14th January 2012, 02:35 PM
I'm sitting at Omantel as I type this, trying to find out why, after nearly six weeks and 50OR in deposits, I still have no fixed line nor wi-fi. I've been coming in every 3-4 days hoping they'll get tired of me and DO SOMETHING!!!

safety
14th January 2012, 05:14 PM
I'm sitting at Omantel as I type this, trying to find out why, after nearly six weeks and 50OR in deposits, I still have no fixed line nor wi-fi. I've been coming in every 3-4 days hoping they'll get tired of me and DO SOMETHING!!!

Familiar, oft repeated situation. Quit while u are ahead (if you can) and get Nawras WiMAX and u wilk have both landline and Wifi in a mattee of hours.

azbuceadora
14th January 2012, 07:53 PM
I've got one of those Nawras thumbstick thingies and it's slow as molasses, when it bothers to work. How could I be sure the WiMax would be any faster??? I live in a desolate new section of Al Khuwair; wonder if they can even get that service out here. I would hate to put down yet another deposit only to have to wait 'til the 21st century arrives around here!

safety
14th January 2012, 08:31 PM
I've got one of those Nawras thumbstick thingies and it's slow as molasses, when it bothers to work. How could I be sure the WiMax would be any faster??? I live in a desolate new section of Al Khuwair; wonder if they can even get that service out here. I would hate to put down yet another deposit only to have to wait 'til the 21st century arrives around here!

WIMAX is a proper modem/router and not the dongle. I live out in the boondocks in Bowsher and I am getting up to 2.5 mbps mostly. And it only costs RO 24/month for unlimited data use. Provides a landline option as well.

azbuceadora
15th January 2012, 03:55 AM
Well, that's more expensive than Omantel, but then, if they actually show up at your apartment, then I guess it's worth it. Is it worth having a landline here? Can my friends with cell phones call that number?

safety
15th January 2012, 04:27 AM
There is RO 19/month package also 20 Gb of data.

"They" actually do not need to show up unless specially requested for. The customer is given the modem/router at the Nawras outlet for easy self-activation through a PC/laptop by the customer at the location of use.

The landline is an extra feature that can be opted for if required and provides a dedicated number that can be called from any cell phone or another landline number.

Suggest you stop by one of the numerous Nawras outlets and get all the details.

azbuceadora
15th January 2012, 04:36 AM
Don't you have to have a phone line first to set up a router? I don't even have that.

I can never understand what these people at the store are telling me; all these numbers and techy jargon mean nothing to me. That's why I was hoping Omantel would get on the ball and do all this for me.

safety
15th January 2012, 05:12 AM
Don't you have to have a phone line first to set up a router? I don't even have that.

I can never understand what these people at the store are telling me; all these numbers and techy jargon mean nothing to me. That's why I was hoping Omantel would get on the ball and do all this for me.

Landline is not required for Nawras WIMAX. For any extra charge like Omantel, Nawras rep will visit your home and set up the system for you. Visit Nawras.

niceguy
15th January 2012, 06:23 AM
Well, that's more expensive than Omantel, but then, if they actually show up at your apartment, then I guess it's worth it. Is it worth having a landline here? Can my friends with cell phones call that number?

That's just 4 rials more than Omantel and believe me when I say it should be totally worth 4 rials more as far as customer service and problem solving is concerned.

I would have that connection as well if I had a bit more confidence in WIMAX stability. Unfortunately, there's nothing better than having a hard line here in Oman for stable uninterrupted access.

safety
15th January 2012, 06:36 AM
That's just 4 rials more than Omantel and believe me when I say it should be totally worth 4 rials more as far as customer service and problem solving is concerned.

I would have that connection as well if I had a bit more confidence in WIMAX stability. Unfortunately, there's nothing better than having a hard line here in Oman for stable uninterrupted access.

Have been using the Nawras WIMAX for more than 2 months now and touchwood, the stability has been flawless. Was a "one out of one" option for me since I did not have access to a landline so I did what I could do but happily have not had any reason to complain, so far anyway..